Manager Incident Response
5 hours ago
Discover a career with purpose at MBIE
- Lead Immigration New Zealand’s incident readiness and response function
- Lead readiness and plan responses to risk associated with incidents
- 12 Month Fixed Term or Secondment opportunity available - with possible 6 month extension
- Wellington based
- Appointment range $146,000 - $183,000 Tēnei tūranga - About the role:
At Immigration New Zealand (INZ) we are proud of our critical role in both growing and protecting New Zealand. As the strategic environment has evolved so has our strategy, as we maintain an unwavering focus on being a trusted steward of the immigration system.
We are seeking a leader with proven strategic agility, experience in growing high performing teams, a commitment to innovation and an understanding of the balance between facilitating immigration and ensuring compliance.
We are currently looking for a Manager Incident Response to lead within our new Operations, Tasking and Improvement branch. Reporting to the National Manager Business Operations this role is accountable for building a flexible and fit for purpose readiness and response framework and planning approach for a range of scenarios to manage responses to and risks associated with unplanned incidents. This framework should be continually improved based on experience and learnings from previous incidents and also feed into systemic insights to prevent similar incidents in the future where possible.
In the event of an incident depending on the scale the Manager either takes the Response Lead role for INZ or supports the General Manager Operations, or National Manager Business Operations as the Lead.
This position works closely with the Manager System Action and Tasking (i.e. operations management) to ensure the appropriate engagement of staff with key knowledge, skills and/or relationships across the business to facilitate the effective management of any incident. This branch operates flexibly based on need leveraging capability and capacity from across the branch to inject resource where it is needed most.
Ngā pukenga me ngā wheako e hiahiatia ana - Skills and experience required:
- Experience in event management/incident response with the ability to effectively direct and coordinate effort in a timely way sometimes with incomplete information.
- Experience leading small targeted teams to achieve organisational outcomes.
- Proven ability to manage external relationships and use negotiation and influence to deliver outcomes.
- The ability to lead across groups and influence decision makers where there is no direct reporting relationship.
- Proven track record of leading project or virtual teams in a medium to large public sector or business organisation, connected and contributing to the wider organisation and ensuring the “one organisation” approach.
- Experience using a variety of incident information systems to support readiness and responses.
- Experience leading business continuity planning and governance.
- Experience in training and development of large management groups to increase individual competency and drive an incident-ready culture.
**Ētahi kōrero mō MBIE - About MBIE**:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.
We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.
People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Māia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It
Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.
MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.
E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōp
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