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Housekeeping Supervisor

2 months ago

Auckland City, New Zealand PULLMAN Full time

**Company Description**
Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated swimming pool, or within one of 16 dynamic meeting spaces.

As a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
**Job Description** REAL PLACE, REAL PEOPLE**
- Be amazing. You will have an outgoing personality with genuine passion for Hospitality and customer service
- Be flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster including early mornings and late nights
- Be driven. You are all about quality and presentation and you have the desire to progress in hospitality
- Show initiative. You are approachable team player and you can think outside of the box
- Be a juggler. You are able to manage multiple tasks at any given time

Whilst talent and attitude are our primary requirements, you also have:

- Experience in a busy 4-5 star hotel environment
- Passion for providing unparalleled levels of service
- The right to work in New Zealand
- Fluent in English
- Exceptional grooming and articulate in communication

**Qualifications** PLAY TO YOUR STRENGTHS**

Reporting directly to the Executive Housekeeper, your key responsibilities will include but not limited to:

- Supervise and support Room Attendants daily, whilst liaising with the different departments of the hotel on queries and requests
- Assist and supervise room co-coordination duties as and when required
- On the Job training of employees to ensure rooms are cleaned to the highest standards and in an efficient manner
- Performance management of employees, adhering to policies and processes
- Inspect and release rooms, ensuring defects are reported
- Attend to guest queries and complaints, liaising with the Executive Housekeeper when required

**Additional Information** Why join Pullman Auckland?**
Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just to name a few:

- Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression within Accor
- ‘Work your way’. Make your perfect work-life balance a reality.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

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