Advisor - Tauira Communications (Fixed Term)

6 days ago

Hamilton, New Zealand Te Wānanga o Aotearoa Full time

**Advisor - Tauira Communications**
- Fixed term until August 2024, Full time (37.5 hours per week)
- Based in Te Awamutu
- A whanau-friendly workplace

**About us**

Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution, and we’ve been providing transformational education opportunities to New Zealanders for nearly 40 years. Our vision of **‘Whānau transformation through education’** drives our commitment to being at the forefront of tertiary education underpinned by Māori culture and values.

Ko ngā uara (our values) are woven throughout the actions we take to achieve great outcomes for our tauira (students) and kaimahi (employees):

- ** Te Aroha**:Having regard for one another and those for whom we are responsible and to whom we are accountable.
- ** Te Whakapono**:The basis of our beliefs and the confidence that what we are doing is right.
- ** Ngā Ture**:The knowledge that our actions are morally and ethically right and that we are acting in an honourable manner.
- ** Kotahitanga**:Unity amongst iwi and other ethnicities; standing as one.

**About this role**

The primary purpose of the Advisor - Tauira Communications is to be the point of origin for all tauira communication. The role will plan and write internal and external communications for all tauira on their journey to ensure effective and consistent communications that raises a strong public profile and effective engagement for current tauira ensuring success in the courses.

This role will work closely with the Communications, Marketing and Engagement team. The role will engage with and support of National Tauira Services and associated teams

**Responsibilities include but not limited to**:

- Develop communications, and engagement plans for tauira-focused support initiatives
- Create content for a range of channels and audiences to support tauira
- Work with the Advisor - Social Media to develop social media content including images, videos, articles and competitions, ensuring high levels of engagement among key audiences
- Liaise with appropriate kaimahi and stakeholders about relevant communications to tauira about achieving success
- Creating Journeys in Salesforce Marketing Cloud CRM
- Produce and/or edit written material for relevant publications
- Produce written and visual content on the tauira experience for a range of channels, including web and social media
- Provide communications support to Manager Tauira Lifecycle
- Maintain a close working relationship and support National Tauira Services and associated teams
- Develop and maintain positive relationships with all kaimahi, external customers and stakeholders

**Qualifications and Experience**:
**Qualifications**:

- Bachelor degree in Marketing, Communications, Journalism or relevant field
- Full NZ Drivers License

**Experience**:

- Proven experience in communications, public relations or journalism
- Experience in tauira/customer support communication
- Proven experience in writing for a range of channels, including the web and social media channels
- Demonstrated record of published work including press releases, photo essays and media stories
- Experience in face-to-face communications, including public speaking and media interviews
- Experience self-managing workload and deadlines
- Experience working in a Bi-lingual environment would be of advantage

**Āhuatanga Māori**:

- Engages in cultural activities and has a sound understanding of Āhuatanga Māori (values, culture and tikanga)

Te Reo Māori
- Able to understand and converse in Te Reo Māori (TARM level 4 or equivalent qualification)

Ngā Uara

Understands and is an advocate for using Te Wānanga o Aotearoa values in the workplace

If this sounds like an opportunity you’d be interested in, and you have the experience we need - we'd love to hear from you.

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