Head of Technology Experience

4 months ago

Auckland City, New Zealand AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the HKSE, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

And to get there, we need leaders with the courage, clarity, and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone. If you sound like that leader, read on.

The opportunity:
As an inspiring and forward-thinking leader, you’ll help us achieve success with our Digital vision. As a key member of the Technology Leadership Team (LT) you will contribute to the successful enablement of our IT strategy, vision, and roadmap.

As a technology leader, you’ll build trusting and inclusive relationships and be a strategic partner to the AIA Customer business unit. Your customer centricity, expertise and thought leadership in technology will support current and future needs.

In this role you will:
- Provide an influential reference point for the use of Digital Technology to achieve business outcomes and you demonstrate clear thought leadership in guiding the Technology Digital team forwards.- Be the primary IT point of contact for assigned BU’s and be accountable for e2e delivery all IT services to those BU’s, working closely and collaboratively with other IT functions.- Create a strategic plan that defines how technology will work alongside equivalent technology teams in Australia and Group to contribute to business units’ strategic objectives and related costs and risks.-
- Assess the performance of existing digital and information systems in terms of contribution to business objectives, functionality, stability, and value.- Ensure the correct structure is in place for program / project / delivery teams to ensure success, incorporating required skills from the business and actively sourcing resources from delivery partner organisations if and as required.- Act as a role model by consistently displaying leadership behaviour that encourages productive working relationships and a strong performance culture.

Ideally, you’ll bring:
- A collaborative and engaging leadership style, valuing being in a business that is committed to diversity and inclusion and will relish being able to foster this culture.- Subject Matter Expertise / Domain knowledge, with an emphasis in the Digital domain.- Deep team leadership and strategic business partnership experience with proven outcomes in the Digital domain.- Sound analytical skills, including an understanding of business economics and financial resources.- Strong project management skills, with a proven track record of delivery.- Effective stakeholder management & engagement skills.- Solid experience of working in the Digital Technology space, ideally across industries with acknowledged digital leadership.- An academic backing with appropriate qualifications is preferred i.e. Bachelor, Technical Degree or Tertiary qualifications in Technology or similar.- Experience in Financial Services / Banking / Insurance would be valued.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge- Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more- Opportunities to grow within the business through internal mobility- A supportive and inclusive workplace- Flexible working arrangements.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

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