Data Centre Technician 24/7 Shift Worker

5 days ago


Christchurch, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
The role is based in a single location Gloucester and involves shift work. The 24x7 Data Centre Technician role undertakes operational activity within the Data Centre.
Undertaking scheduled and ad hoc tasks set out by the 24x7 Operations Manager along with the on-site Site Lead and Operators.
The Data Centre Technician performs a large number of remote hands and first level support tasks including installation of customer equipment, cables and cabling infrastructure.
You must maintain a strong customer focus, obsessing over customer deliverables and demanding the highest standards in operational deliverables.
About you
- Experienced in customer IT support or Data floor specialist
- Trouble shooting customer issues
- Able to deal with emergencies and conflict situations calmly and effectively.
- Extensive experience in operational efficiencies and operational process creation and reviews.
- Ability to troubleshoot a wide array of technical issues
- Understands and can implement best practice: Rack design o Hot/cold aisle o Efficient layout o Rack Cabling
- Has proficient knowledge of systems and hardware that will aid in the monitoring and evaluation of tasks.
- Good understanding of Health and Safety and compliance.

**Responsibilities**:
This role is responsible for undertaking operational tasks and acts as on-site support for the Data Centre Operations team who are actively engaged in the daily BAU running of our Data Centres.
- Support the Data Centre Operator with Batch Services o Operating batch processes o Monitoring batch alerts and resolving issues
- Providing First Level Support and Troubleshooting to clients
- Undertakes the duties of an Operator or Site Leader (if applicable in your home data centre) in the absence of these roles at the time any of the duties assigned to these roles must be delivered.
- Supporting Datacom’s outsourcing facilities environment
- Ensure that the Floor management at Datacom Data Centres is managed and maintained to industry leading standards. Ensure consistent and excellent management of data centre floor assets.
- Completing all operational tasks
- To provide Customer Service to data centre clients o Management of Customer facing activities and customer relationships o Installation and/or management of Data Centre infrastructure including power systems, IT and telecommunications equipment, cabling, racks etc.
- Ensure adherence to (and documentation of) existing and new standards relating to customer change
- Ensure all operational tasks assigned to you are completed and the status updated in Task Scheduler.
- Assist Data Centre Operations in times of load and leave / sickness.
- Major Incident
- The care and presentation of our data centres.
- Ensuring all Datacom security objectives are strictly adhered to.
- Ensuring any deliverables in the areas of health & safety applicable to the role are met.
- Delivering services that are fully consistent with our standards and processes (including by all your reports if applicable)
- Being part of a culture of continuous improvement, seeking out efficiencies, service improvements, and new ways of working

Why you want to join us



  • Christchurch, New Zealand Tait Full time

    Tait Communications is a global leader in designing and delivering critical communications solutions which are the right fit for a variety of industries including; public safety agencies, government services, utilities, extractive industries, and urban transport providers. Across the world, users of Tait products and services are better able to protect...


  • Christchurch, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in The Nuts and Bolts About the Role The role is based in a single location (Gloucester and involves shift work. The 24x7 Data Centre Site Lead role undertakes operational and facility...

  • Data Technician

    7 months ago


    Christchurch, New Zealand Programmed Full time

    The purpose of the Statistical and Data Technician role in Processing Operations is to help process the estimated 7 million completed census forms **M te tnga | The role** The purpose of the Statistical and Data Technician role in Processing Operations is to help process the estimated 7 million completed census forms. This process involves ensuring that...


  • Christchurch, New Zealand Iplex NZ Full time

    **The opportunity**: We are looking for a - **Quality Control Technician **to join our manufacturing team in - **Christchurch**. This role supports 04 production lines in a busy 24/7 manufacturing environment, and requires someone who is safety conscious, experienced in product testing, excellent document and record keeping and great eye for detail. In this...

  • Support Worker

    1 week ago


    Christchurch, New Zealand Healthcare of New Zealand Full time

    **Support Worker - Christchurch Residential** **NZCare Disability** NZCare Disability is part of Healthcare NZ limited and provides services to people with disabilities across New Zealand; our aim being to maximise the independence and quality of life of the people we support. We are looking for full time Support Workers to help the people we support in...


  • Christchurch, New Zealand Healthcare of New Zealand Full time

    Are you looking for a dynamic change? Do you like the idea of working in an environment where no two days are same? Do you have experience in working with people who express themselves with behaviour that some may find challenging? Do you have exceptional communication skills? We are looking for pro-active quick thinkers with motivating energy and...


  • Christchurch, New Zealand Healthcare of New Zealand Full time

    **NZCommunity Living** NZCare and Geneva Community Living have come together to form NZCommunity Living, an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. We are looking for...

  • Security Worker

    2 weeks ago


    Christchurch, New Zealand Recruitment Now Full time

    We are looking for Security workers for one of New Zealand's leading security companies. Duties will include where you will be fully and extensively trained in: -  Supporting residential teams to provide safe therapeutic care. -  To engage and build excellent relationship with challenging youth. -  Work positively with residential youth workers and...

  • Support Worker

    3 months ago


    Christchurch, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions. You will be part of a team who will provide a safe environment where people can develop confidence and new skills, build friendships...

  • Shift Supervisor

    4 weeks ago


    Christchurch, New Zealand Alpine Ice Sports Centre Full time

    Alpine is a well-established family-owned ice-skating centre. We provide entertainment and sports activities in Christchurch with a proud history spanning nearly 40 years.Ice skating is physical and fun, so our brand of entertainment is healthy and great for the community! Alpine has a loyal team of staff from varying backgrounds, some of whom have been...


  • Christchurch, New Zealand Paulownia Trust Full time

    **Paulownia Trust** **Community Support Worker** **Purpose**: To provide support to people with disabilities, that assists them to have great lives at home, in the community and in their leisure time. Paulownia Trust provides support to individuals who primarily have intellectual disabilities. At times community support workers will work alongside the...


  • Christchurch, New Zealand Synlait Full time

    Synlait is a dynamic, purpose-led milk nutrition company that is Doing Milk Differently for a Healthier World! We’re shifting perceptions and driving value through new thinking, and a new attitude. We combine expert farming with state-of-the-art processing to produce a range of nutritional milk products for our global customers. We are seeking two Senior...


  • Christchurch, New Zealand Airways Full time

    **Broaden your experience in the aviation industry and a state-owned enterprise**: - ** Base salary, penal rates, 5 weeks annual leave and more**: - ** Training will be provided for this highly satisfying, technical and critical role** **About Airways**: Our people manage New Zealand's 30 million square kms of airspace, providing air traffic control,...

  • Support Worker

    2 months ago


    Christchurch, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions. You will be part of a team who will provide a safe environment where people can develop confidence and new skills, build friendships...


  • Christchurch, New Zealand New Zealand Government Full time

    Permanent part-time opportunity based at Canterbury Health Laboratories - Join us in the largest medical laboratory in the South Island! - Registration with the New Zealand Medical Science Council or **eligibility to obtain The Team**: What we do Health is a 24/7 business and Canterbury Health Laboratories (CHL) is no exception! We're on the lookout for a...

  • Support Worker

    4 days ago


    Christchurch, New Zealand Emerge Aotearoa Full time

    **He kōrero mō mātou - About us** Emerge Aotearoa is a national provider of mental health, addiction, disability, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be. **He kōrero mō te...


  • Christchurch, New Zealand Community Care Trust Full time

    **EXPERIENCED SUPPORT WORKERS - CANTERBURY REGION** We are seeking up to 10 Support Workers The positions offered are permanent placements within the above region. As Community Care Trust operates a 24/7 service to our community, our support workers are required to work on a rotating roster, which may include nights (sleep-over or wake-over shifts) and...


  • Christchurch, New Zealand Nextech Ltd Full time

    JOB TITLE**:Telecommunications Technician** REPORTS TO**:Project Manager / Team Lead** **WORK LOCATION: Christchurch, Canterbury** **Annual Salary: Annual Salary: NZD 46,800.00 (Hourly Rate: NZD 30.00 to NZD 31.00)** **Monday to Friday: Minimum 30 Hours per Week** **Position Purpose**:Perform Telecom / IT-related activities, SW upgrades of Network...

  • Support Worker

    7 months ago


    Christchurch, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support disabled people in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions. You will be part of a team who will provide a safe environment where people can develop confidence and new skills, build friendships with peers...


  • Christchurch, New Zealand Community Care Trust Full time

    **EXPERIENCED SUPPORT WORKERS - CANTERBURY REGION** We are seeking up to 10 Support Workers The positions offered are permanent placements within the above region. As Community Care Trust operates a 24/7 service to our community, our support workers are required to work on a rotating roster, which may include nights (sleep-over or wake-over shifts) and...