Telecommunication Technician

2 weeks ago

Christchurch, New Zealand Nextech Ltd Full time

JOB TITLE**:Telecommunications Technician**

REPORTS TO**:Project Manager / Team Lead**

**WORK LOCATION: Christchurch, Canterbury**

**Annual Salary: Annual Salary: NZD 46,800.00 (Hourly Rate: NZD 30.00 to NZD 31.00)**

**Monday to Friday: Minimum 30 Hours per Week**

**Position Purpose**:Perform Telecom / IT-related activities, SW upgrades of Network devices including Layer-3 devices like Router and switches, providing the Fibre installations & guidelines as per industry standards, CPE equipment configuration, Network devices like Routers/Switches installation & configurations, and remote management, Data centre design, cable installations guidelines, CCTV camera configuration, Data cabling, etc.

**Main tasks**:Core objectives include:

- Telecom Fibre cable & equipment configuration and installations, conduct network testing, troubleshooting & maintenance

.Guidelines for Telecom Fibre cable & equipment installations, end-to-end testing, troubleshooting & maintenance
- Design the UFB/FTTx network using the Arc GIS tool, and keep track of the network inventory data for COs and the related as-built fibre infrastructure.
- Network devices configuration, troubleshooting & maintenance
- Daily operational assistance for the installation, configuration, troubleshooting, and maintenance of CPE equipment provided to the field workers
- Data centre design, As-built record management, troubleshooting & maintenance
- IT Network Infrastructure operational support (configuration, troubleshooting, & maintenance)
- Remote assistance for network device configuration, software updates, and management (Router/Switches) from Juniper, Cisco, and Nokia vendors.

The above list is not exhaustive, and the role may change to meet the overall objectives of the business.

**Other Duties**:Additional duties include:

- Telecom Network Design
- Domain hosting and maintaining active directory records for customers.
- As-built design preparations and submissions
- IT Network Design
- Complete other relevant duties as directed by management or other department staff.

**Network devices Health Check, Performance Monitoring, Software Upgrade of IT Equipment like Routers, Switches, Laptops, PCs, Mobile, configuration and Troubleshooting with capabilities of performing tasks such as remote support,**
- Professional approach
- Ability to work under pressure
- Organisational and time management skills
- Excellent attention to detail
- Positive approach to change

**Desired competencies**:

- Stakeholder management
- Analytical thinking
- Initiative
- Teamwork
- Business awareness
- Strategic thinking

**Qualifications: Engineering background / Diploma / Bachelor Degree**
- WTC1, WTC2, WTC3 & WTC4 training and certifications or similar training or willing to do such training
- Traffic Management i.e. L1TC & STMS1 or similar training or willing to do such training
- First Aid
- Valid Full Driving License (Negotiable)
- Network Know How, assessment and training on CHORUS Build and Connect Network, if already worked on CHORUS network or similar training
- Level 4 and above education with experience of a minimum of 10 years, or Level 5 / Level 6 education with 6 years of experience.
- Bachelor of Engineering (NZQF Level 7) with 5 years of experience

**Experience**:
**. **4-5 Years experience in the Chorus fiber network or Similar UFB/FTTx network anywhere

.Ability to manage projects as Team Lead, manage work and diversified teams
- Ability to write the SOPs of Fibre cable installation, surface mount, underground and aerial etc.
- Ability to use efficient fibre-blowing and Splicing machines
- Ability to install, configure, troubleshoot and maintain the CPE, SWITCH, and Routers
- Ability to troubleshoot IT Network equipment and have a good understanding of network standard design and infrastructure including all types of cables (Copper/Fibre)
- Have been working on CHORUS Network as TL is preferred or having similar experience as team lead

**Skills & competencies**:

- Hand-on experience in network equipment installation, configuring and maintenance for devices like routers/Switches.
- Design, documentation, and installation of fibre and structural cables for data centres

.Possess the ability to remotely assist device configuration and SW upgrades.
- **Customer service focused**:committed to providing exceptional customer service across all channels - written, phone, and face-to-face
- **Communication**:the ability to communicate clearly and concisely**, **communication style depending upon the audience

**Additional detail**:Excellent attention to detail and written skills when communicating with others, both internally and externally
- **Teamwork**:willingness to assist and support others as required and get on with team members
- **Time management**: accomplish objectives effectively within the time frame given and carry out administrative duties in an efficient and timely manner

**Personal attributes**:

- Proactive approach (essential)
-

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