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Collections Registry Officer

4 months ago

Auckland City, New Zealand New Zealand Government Full time

Collections Registry Officer | Auckland CityFull Time and Part Time Hours Available
- Serving all New Zealanders
- Ongoing comprehensive training and support
- Opportunity to assist people at some of their hardest moments

Te āhuatunga a te tūranga/About the Role
As a Collections Registry Officer, you will be helping participants to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our participants and help to provide access to justice for all.
He pūkenga tou/Skills and Experience
To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience to adapt to a dynamic work environment. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.
Mō te tīma/About our Team
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
Tono mai/How to Apply
How to get your foot in the door?
- Attend an assessment centre of the week of the 10th April
- Starting on between $52,729 - $62,034, dependent on skills and experience
- Start date is expected to be Monday 1st May
- Working hours are across 8.00am - 7.00pm, Monday to Friday
- Both Full Time and Part Time opportunities are available.
- Part time hours will be a minimum of 20 hours per week.