Referral Navigator

10 hours ago


Wellington City, New Zealand Green Cross Health Full time

Join Access Community Health and be our awesome Referral Navigator

We are looking for someone who has a strong interpersonal and customer service attributes and excellent numerical and analytical skills Full training provided

**KEY RESPONSIBILITIES**:

- To undertake the full range of administrative and navigation processes for Essence Agency Clinical Support Programs
- To maintain full and accurate records, including all referrals, calls in and out of services, and processes as required
- Meet personal/team qualitative and quantitative targets
- Facilitate co-operative and cohesive working relationships between Care Coordination and Support Worker teams
- Deliver high quality, customer focused service within a structured framework and in a highly flexible service response environment
- Develop and maintain strong working relationships with support workers and service users, thus enhancing their roles and sense of belonging to Access
- To deliver services by following our Whakatauaki, "Care for our community, Work together, Look after each other and Do the right thing".



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