Human Resources Case Lead
3 weeks ago
Support small businesses with complex ER matters
- Diverse and exciting work across a variety of industries
- Fantastic growth and career progression opportunities
Employsure is the leading workplace relations specialist across Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the workplace, something which is fundamental to business success. As part of a multi-national business, we have one of the most unique offerings in the marketplace, providing advice and support to ensure businesses have someone to turn to when they have difficult ER and WHS issues to navigate. Our vision is to Build Better businesses starting with our own.
As a Human Resources Case Lead, you will be responsible for qualifying case referrals and preparing case briefs and documentation for our Field Consultants across New Zealand. You will have strong written and verbal communication skills with prior exposure to sensitive employment relations matters such as grievances, disciplinaries and redundancies, with solid knowledge of general awards.
You will be someone who thrives in a diverse and fast paced environment and has a passion for helping small businesses navigate a range of complex workplace issues. In return, we will provide you with excellent ongoing learning and development opportunities to advance your career and broaden your knowledge and transferrable skill set.
**Key Accountabilities**
- Review Advice cases, prepare client specific, tailored documents for all types of Employsure Face2Face meetings
- Assist in the day-to-day operations of the booking team and act as a first point of escalation
- Review and qualify Face2Face referrals to ensure sufficient information and scope of service and allocate for actioning
**Why join US?**
We believe everyone has the capacity to be better. That is why we are passionate about creating a work environment that enables our people to achieve their best - personally and professionally.
To "Build Better Businesses" we need to ensure our people are constantly growing. We do this by having clearly defined career progression that includes performance reviews every 6 months to ensure you are on the right trajectory for your next steps.
There are more benefits on offer than can be named - these range from discounts across major brands through to further education allowances, discounted private health insurance, Birthday and Well Being leave, fitness discounts, free food (lots of it) through to additional annual leave. The reality is we have something for everyone
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