Retail Manager

4 months ago


Auckland City, New Zealand V-Phix Mobiles Limited Full time

Job Title: Retail Manager

Location: Auckland Region (Auckland CBD, Mangere and Henderson)

Number of Positions:1

Employment Type: Permanent Full Time

Working Days: Monday to Sunday on Rostered Shifts

Working Hours: 40-48 Hours per week

Hourly Rate: $28.00 - $30.00 per hour

**About Us**:
V-Phix Mobiles is a leading mobile, laptop, and tablet repair and accessories store located in the heart of Auckland. We pride ourselves on delivering exceptional customer service and top-quality repairs to our customers. We are looking for an experienced Retail Manager to join our team and help drive our store's growth.

The Retail Manager must ensure that our store is always presented to the highest possible standard at every moment to provide the best overall shopping experience for our customers. The incumbent would be capable of running the store independently without supervision.
- Oversee the store's day-to-day operations, including inventory management, staff scheduling, and customer service.
- Maintain stock take decisions about the level and the number of stock lines to maintain.
- Merchandising and pricing inventory
- Maintaining relationships with vendors and purchasing inventory.
- Ensure compliance with health and safety regulations and company policies.
- Analyze sales figures, interpret trends and forecast future sales volumes to maximize profits.
- Budgeting and running the store as an independent profit center.
- Develop and implement strategies to improve the store's performance and increase customer satisfaction.
- Handle customer complaints, queries, and concerns efficiently and effectively.
- Train, mentor, and manage staff to ensure they meet their performance goals.
- Carry out promotional activity

**Key Personal Skills**
- Must be Drug free or Alcohol addiction free.
- Flexible to work/travel in our Auckland stores when required (Travel cost will be
- covered).
- Build good relationships with suppliers to maintain IT hardware stock &
- accessories stock accordingly.
- Excellent written and verbal communication skills to effectively communicate technical information
- Good interpersonal skills to establish and maintain positive working relationships.
- Proficiency in database programming and software installation.
- Strong attention to detail to ensure accurate implementation and troubleshooting.
- Good problem-solving skills to address issues effectively and efficiently.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to analyze sales and financial data.
- Proficiency in retail management software.
- Ability to work under pressure and manage multiple tasks

**Qualifications and Experience**:

- At least three years of experience in a retail environment.

OR
- A diploma or degree in Business Administration, Retail Management, or a related field is preferred.

**Job Types**: Full-time, Permanent

Pay: $28.00 - $30.00 per hour

Expected hours: No less than 40 per week

Application Deadline: 22/09/2024


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