E-commerce Manager
3 days ago
**As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our teams with like minded professionals with an interest in growing their career with a global leader, with a local heartbeat.**
Join us in a brand new role within an established leader in travel retail as we accelerate our digital program.
In this full time, permanent role. you will work closely with the Digital Team at The Mall Auckland to help shape and drive the strategic development and growth of their online platform for both International and domestic travellers.
We are looking for a creative, organised individual with an analytical approach, and an understanding of the Travel Retail space that can drive continuous improvement across the Mall ecommerce platform. Championing the best in locally owned and produced brands in New Zealand as well as globally recognised Brands, you will be the link between Lagardere AWPL and The Mall for the International & Domestic Websites. You will also work closely with the digital, commercial and marketing teams within Lagardere AWPL.
**Responsibilities will include**:
- Create and execute the Duty Free and Domestic Product & Brand Strategy
- Collaborate with The Mall on the marketing and communications strategy for both the International & Domestic Website
- Ensure Product Data, Promotions and Markdowns are accurate and communicated in a timely fashion
- Manage Marketing Calendar with The Mall
- Successfully launch new Brands onto the website
- Reporting on sales performance to internal stakeholders & highlight opportunities for growth
- Trouble shooting system & ordering issues
- Lead & manage the Online Co-ordinator
- Work closely with the Customer Service Team, ensuring a positive customer experience
- Develop & strengthen the partnership with The Mall
In order to be successful in this role you will thrive in a fast-paced environment where responsibilities evolve quickly. You will enjoy juggling competing priorities, demonstrate a high level of initiative, have excellent time management and communication skills and confidence liaising with a varied audience.
- Bachelor degree in Marketing, Business or related field
- 2-3 years’ experience in a similar marketing role, preferably in a retail environment
- Experience leading a team and mentoring up-and-coming talent
- Advanced Excel, PowerPoint and Outlook proficiency
- Excellent written and verbal communication skills
- Ability to work with mínimal supervision
**We can offer you**:
- An opportunity to work in our stores in a dynamic airport environment
- Car parking that is free
- Development opportunities through our Better Together program and initiatives
- Generous employee discount across our Network
- Wellbeing leave and free EAP
**Lagardère AWPL is the Pacific region's largest and most experienced Travel Retail operator. **We are globally enabled through the backing of Lagardère Travel Retail, and our passionate teams across Australia, New Zealand and Noumea are empowered to execute locally for our customers and landlord partners. Lagardère AWPL operates over 150 stores and we are the only operator in the region able to offer our customers and partners unique experiences across four distinct business lines; Travel Essentials, Speciality, Duty Free & Luxury and Food Service.
Our friendly teams are committed, enthusiastic and share a passion for delivering unparalleled customer service in retail & hospitality driven by our core values of **Excellence | Adventure | Respect.
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