Yoobee - Registry Coordinator

6 months ago

Auckland City, New Zealand UP Education Full time

**Who we are**:
At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand’s largest specialist creative and technology college; we’ve been fuelling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer online delivery, alongside our campuses based in Auckland, Wellington, Rotorua and Christchurch.

**About the role**:
The focus of this role is to support the Yoobee Colleges Group in providing exceptional service to our students from enrolment to graduation by assisting with effective administrative and registry processes and systems.

Key Accountabilities include:

- Help to create and maintain intakes and classes in CRM and Student Management Systems
- Assist with Fees reporting to TEC and subsequent reporting of returned Fees. Ensure correct and compliant fee collection from our students
- Assist with preparing the SMS student data for SDR submissions year round
- Assist with ensuring student details are consistent between all internal and external systems, including records held in the Student Management System, CRM System, NZQA, TEC, and NSI databases
- Support the maintenance of systems and generation of reports
- Provide any additional support to the Campus Manager, including undertaking delegated tasks and providing reports as required
- Assist Administrators and Sales with queries around Public Trust and StudyLink
- Assist in providing training to ensure all relevant staff are up to date with rules, functions and processes related to student enrolment administration and reporting.

**About you**:

- Minimum qualification at NZ Certificate level
- Ability to implement effective, standardized, and compliant administrative processes to provide an end-to-end service across a wide range of customers
- Ability to work effectively within a complex environment with multiple targets and a significant amount of change
- High level of interpersonal, communication, and presentation skills
- Comfortable and competent using CRM, SMS and NSI databases on a day to day basis
- Detail-oriented and process-driven, Highly motivated and driven toward constant improvement
- Sensitive and understanding of cultural diversity
- Solutions or outcomes focused
- Interested in keeping up-to-date with emerging ideas and trends in their own area

**Why work with us?**

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun.

Making a difference to someone’s life by sharing your industry knowledge, experience and stories is incredibly exciting and rewarding. We work passionately to prepare our students’ to be ‘work ready, world ready’ for an industry we love... and you can be a part of this.

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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