Chapter Lead

2 weeks ago


Auckland City, New Zealand The Warehouse Group Full time

Company Description
**Welcome Kia Ora**
**Our purpose at The Warehouse Group is ‘Helping Kiwis live better every day.”**
**We interact with 2 million customers instore and over 3 million customers’ online each week.**
**With a strong ecosystem foundation in place and an established physical footprint and market leading digital assets to enable a seamless customer experience - ensuring our Infrastructure and Technology delivers to these expectations is key.**

**Job Description**:
Your key responsibilities may include:
You will work with the CAL, chapter members, Tribe Leads and others to ensure the squads are resourced with the right skills and expertise required to achieve their mission
- Responsible for people management and capability building within your chapter
- Responsible for competence development and knowledge sharing within your chapter
- Responsible for HR management of chapter members
- Providing project leadership across approved programs of work aligned to TWG strategy delivering on quality and cost within the agreed timeframes
- Growing and delivering Organisational Change capability using recognized frameworks aligned to our changing technology landscape

You will also work as a squad member, contributing to the squad on the same terms as other chapter/squad members.

**Qualifications**:
Recognised widely as a specialist within the area of Change & Delivery, you will have demonstrated expertise in:

- Developing and implementing methods and standards
- Experience working on cross-functional projects
- Strong communication skills to coach and convey messages in a professional form
- Proven skills in coaching chapter members in the areas of performance, standards and work methods
- Manage large-scale change across people, process and technology
- Advise and direct teams with regards to delivery methodologies
- Ability to contribute towards commercial arrangements, preparation of Cost initiatives and business cases as required
- Assess requirements, build business cases and manage delivery to the parameters
- Expert experience in expectation setting and stakeholder management

Additional Information

Why choose us:
The Warehouse Group (TWG) is at the most exciting point in our 40-year history as we transform our way of working in response to an ever-evolving industry.
We offer a dynamic, supportive, and inclusive work environment where you are valued and supported to do your best work.


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