Import Customer Services

6 months ago


Auckland City, New Zealand ERG Recruitment Full time

Airport Oaks location
- Mix of Imports and Customer Service
- Experience in imports is a prerequisite

Do you want to work for one of NZ's largest end to end logistics experts who provide air/sea, import/export services? Our client has a great reputation in the market and they are a great company to work for.

**The role**:
The position of Import Customer Services has a mix of operations and customer services. The role includes:

- Receipt of orders and order placement to origin office,
- Follow the shipment on its journey to Auckland and keep the client updated, with the status along the way, notifying them of any delays as required,
- Ensure all documents are received and ensure goods are cleared prior to arrival,
- Booking and arranging deliveries and monitor through to end point delivery,
- Ensuring shipment is invoiced in a timely manner,
- Getting out and meeting the clients and building strong relationships

**Additional information**:

- The role is Monday to Friday, 8.30 am to 5.00 pm.
- The salary offered will be in line with your skills and experience
- ideally, we are looking for someone with a minimum of 3-5 years' experience in the same role or similar.
- Experience with Cargowise is preferred.

803734



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