Import Operations Specialist

4 weeks ago


Auckland City, New Zealand DHL Full time

**Job Purpose**

Provide day-to-day administrative support with readily available advice import/ export processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies

**Key Tasks**
- Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
- Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
- Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
- Screen paperwork, update documentation and support in documentation archiving processes
- Execute filing of import/ export entries
- Maintain customer part lists
- Support/ maintain operational systems as per instructions
- Execute back-office duties such as scanning, filing, reporting, etc.
- Collect data to draft reports and updates for performance monitoring to support other team members
- Follow defined processes, systems and methods for delivery of assigned tasks
- Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance


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