Imports Coordinator

3 weeks ago

Auckland City, New Zealand Marken Full time

**Title**:
Imports Specialist

**Job Purpose**:
This role support Marken US import shipments. The import specialist is responsible for overseeing the successful, timely and compliant importation and Customs clearance of the shipments Marken transport to the US.

**Main Duties and Responsibilities**:

- Review import documents for accuracy and completeness
- Work with Customs brokers to ensure timely clearance of import shipments
- Ensure regulatory requirements are met, and proper documentation, including transit documents and customs clearances, exists for shipments
- Have a strong knowledge of US import entry process, rules, and compliance
- Communicate with clients about import and Customs related issues
- Troubleshoot import related Customs and other government agency delays
- Ensure documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner
- Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.)
- Maintain courteous, prompt, and efficient customer relations
- Develop and maintain successful relationships with local vendors (e.g. airline representatives, freight forwarders, custom brokers)
- Communicate with customer, supply chain and the management team to ensure necessary requirements are met
- Stay current of U.S. Customs regulations (Customs Brokers and the Customs clearance process); and classification and validation rules through self-study, approved related courses and seminars, and regular review of trade publications
- Collaborate with various on cross department activities promoting process optimization
- Interfaces and assists other departments with process/compliance questions that may arise regarding import shipments

**Requirements**:

- Bachelor’s degree from a 4-year college or university equivalent business experience
- Minimum 3-5 years related industry experience
- Ability to read and write in English
- Experience with imports and Customs entry for air transportation
- Strong analytical skills; proficient in spreadsheet development
- Familiar HTS classifications for import and export shipments on all products
- Experience with FDA regulated products
- Ability to use own initiative in order to research and grow professionally, gain extra industry knowledge
- Strong business acumen, analytical skills, good judgment, and the proven ability to effectively communicate in verbal and written forms at all organizational levels
- Excellent problem-solving skills and capacity to prioritize
- Able to work independently and in a team environment
- Proficiency in Microsoft word, Excel, Outlook

**Marken** is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

**Moving Our World Forward by Delivering What Matters.

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