Service Desk Team Member

1 week ago


Northland, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
This is a busy varied role and a strong match for someone who gets what good customer service looks and feels like.

You will be based in-store at our customer service desk, and your role focuses on helping customers. This could vary from: assisting our customers with their inquiries, right through to processing returns, exchanges, refunds and transfers. Alongside, you will support Loss Prevention with security assistance and help support and supervise the Checkout area as needed.

This is a permanent position covering the following shifts:

- Tuesday 15.00 - 20.00
- Wednesday 15.00 - 20.00
- Thursday 15.00 - 20.00
- Friday 15.00 - 20.00
- Saturday 15.00 - 20.00

**Qualifications**:
Your ability to think and act quickly on your feet, excellent communication skills and team player approach will be key to your success.

Our wish list also includes:

- Previous experience in retail, hospitality or a customer facing role
- Experience with POS systems
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can we offer you as a TWG team member?
- A team discount card across our brands
- A paid day off on your birthday
- Continuous training and development
- Career progression - a great steppingstone into other internal opportunities
- Wellness and discretionary leave

At TWG, we believe in giving people the opportunity to grow, develop and realise their career ambitions. Keen? Stop reading and start applying This really could be that right next role to accelerate your customer service skills.



  • Northland, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Apparel Team Member

    7 months ago


    Northland, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Marketing Team Leader

    7 months ago


    Northland, New Zealand Universal Business Team Full time

    With over 25 years in business, our client Unicrest Group Ltd has been successfully providing a high-quality service and innovative product range of luxury umbrellas and marquees to markets across NZ, Australia and USA. They have a history of strong growth and market share. The business continues to go from strength to strength. With their NZ office based...

  • Export Manager

    7 months ago


    Northland, New Zealand Team Recruitment Full time

    **About the Company**:A global business specialising in International Freight Forwarding, providing a seamless service offering to their clients. **About the Role**:We are currently seeking an experienced export manager to manage the performance and productivity of the export department. You will also manage and mentor a team of two operators as well as...

  • IT Trainer

    6 months ago


    Northland, New Zealand H2R Consulting Full time

    **Location**: Northland Type: Permanent / Full Time Reference: 827575 Are you an experienced IT Trainer based in Northland seeking a new career opportunity? Due to increased training requirements we are seeking an experienced IT Trainer to join a progressive health care enterprise based in sunny Whangarei! - Proven experience in the delivery of IT...

  • Pae Tukutuku

    16 hours ago


    Northland, New Zealand New Zealand Government Full time

    Whāngarei Māori Land Court Permanent, Full Time Te whiwhinga mahi/The Opportunity A Pae Tukutuku is critical to the successful daily operation of the Māori Land Court and makes a huge positive difference in the lives of tangata whenua. You may be required to assist in the facilitation of our dispute resolution process, draft submissions, and reports from...

  • Service Manager

    1 week ago


    Northland, New Zealand Toyota Full time

    SERVICE MANAGERPURPOSE OF THE JOB As Service Manager, you are responsible for the dealership’s customer care and service program. You are ultimately accountable for the quality, capability, training, effectiveness and customer satisfaction of the service team in your dealership You will undertake to manage all aspects of the Service Department in a...


  • Northland, New Zealand Emprego NZ Full time

    You will be required to work on the hotline constructing the best burgers in town, as well as doing some work at the front counter serving customers! **Your duties will include**: - Making burgers - Food preparation - Grill and general cleaning - Assisting throughout all areas of the retail food business. - Taking orders, cash handling and eftpos...


  • Northland, New Zealand Cater Plus Services Full time

    Minimum 30 hours per week Do you enjoy variety? With 4 kitchens and 2 cafes within the Northland region, we have a rare opportunity for a passionate, adaptable, and flexible, hands-on Cook who enjoys the variety of working across all these sites. With various size age care kitchens, an industrial cafeteria and public Cafe, this role will keep you on your...


  • Northland, New Zealand New Zealand Government Full time

    This is a great opportunity to enhance your administrative skills in an organisation dedicated to helping communities. Mō tēnei tūranga - About the roleThe Business Services Coordinator role is busy and varied, where no two days are the same.Reporting to the Business Service Team Leader, you will be responsible for delivering a wide range of...


  • Northland, New Zealand George Weston Foods Full time

    If you are looking for your next challenge and thrive in a fast-paced environment, then this may be the role for you! **About the role**: This is an incredible opportunity to take your Sales, People Leadership and Merchandising career to the next level. The primary purpose of this position is to manage the merchandising team across the Auckland and...

  • Service Technician

    7 months ago


    Northland, New Zealand Stellar Full time

    **Contract Type**: - Full Time**Location**: - NZ - Northland - North Island**Industry**: - Trades & Services**About the opportunity**: Our client is New Zealand's leading independent importer and distributor of tractors and agricultural equipment. With deep roots in New Zealand, our client is a family-founded company with a rich heritage spanning over...

  • Team Leader

    3 days ago


    Northland, New Zealand Downer Group Full time

    **Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here** Spotless, a Downer company is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer: - Free access to Marram health care benefits and discounted holiday homes - Progression and development programs on...

  • Workplace Adminstrator

    7 months ago


    Northland, New Zealand New Zealand Government Full time

    Mō te tūnga | About the role Do you want to make a difference to New Zealand's tamariki, rangatahi, whānau and communities? We have an opportunity to become a Workplace Administrator at our Kaitaia site. Come and join our great, supportive and fun team and grow your administration experience to new heights with our team. - Be responsible for...

  • Service Manager

    7 months ago


    Northland, New Zealand New Zealand Ministry of Justice Full time

    **Service Manager - Kaikohe District Court** - Permanent, Full time_ **Te Haeata/The Opportunity** We are looking for someone with significant experience managing a team, providing guidance, training, and support to ensure their professional development and efficient performance whilst maintaining a positive team culture and environment. This role reports...

  • Service Manager

    7 months ago


    Northland, New Zealand New Zealand Government Full time

    Service Manager - Kaikohe District Court Permanent, Full time Te Haeata/The Opportunity We are looking for someone with significant experience managing a team, providing guidance, training, and support to ensure their professional development and efficient performance whilst maintaining a positive team culture and environment. This role reports to a Manager...

  • Service Manager

    7 months ago


    Northland, New Zealand New Zealand Government Full time

    He aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero. What is the food of the leader? It is knowledge. It is communication. Mō te tūnga | About the role We have a permanent opportunity available for a Service Manager to join our team supporting the Northland Region. This position could be based in either the Whangarei or Dargaville Service...


  • Northland, New Zealand New Zealand Government Full time

    Location - Northland - Permanent Full-time position Do you enjoy the challenge of leading a large geographically diverse team? We are looking for a highly motivated, passionate and experienced Team Leader to lead our critical national data collection effort. Te tūnga | The role As Team Leader Data Collection, you will report to the Manager Data Collection...


  • Northland, New Zealand Foodstuffs North Island Full time

    **Assistant Store Manager** We are excited to offer an opportunity to join our growing team as an Assistant Store Manager responsible for our evening closes at 8pm Thursday to Monday. We are a full service supermarket, offering customers a warm welcome and convenient supermarket shopping experience - all under one roof. Our service is second to none. To...

  • Clinical Team Leader

    7 months ago


    Northland, New Zealand New Zealand Government Full time

    Leverage your passion for empowering others & sharing clinical nursing expertise - Actively contribute to the advancement of health equity for Māori - Northland Region Corrections Facility, Kaikohe Mō te tūnga | About the role The Clinical Team Leader Health at Northland Region Corrections Facility calls for an experienced clinician with advanced...