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Senior Payments Analyst

2 months ago

Auckland City, New Zealand BNZ Full time

**Ko Mātou Tēnei | This is us**

Here at BNZ, it's about more than just banking. We mahi (work) together in an agile, energising environment to create innovative solutions that won't just help our customers be good with money, but also do great things with it.

Markets, International and Payments Operations are the human payments engine for BNZ. We ensure payments and settlements get through on time and when things go wrong, we take ownership to fix them.

The Senior Payments Analyst - International is a critical role supporting and assisting both key Business and Technology stakeholders. It is responsible for managing problem resolution, system changes and supporting related projects to ensure the International and High Value Payments infrastructure is conducive to efficient and timely processing to meet the Banks compliance requirements.

What is in it for you? We offer six weeks leave and once you are trained, flexible working is an option. There are also great options for learning and development.

**Mō te Tūranga | About the Role**

We sat down with one of our Tīma Leader's (who you'd report to), and they let us know the following about the role:
**What are the five day-to-day tasks the person will complete?**
- Management of BNZ's sanctions lists and rules
- Supporting the Markets, International and Payments Operations tīmas (teams) with queries and problem resolution
- Act as a business SME on Markets and Payment related projects
- Representing Operational Excellence as part of Incident Resolution
- Acting as a vital link between BNZ Technology and Operational Excellence

**What is the tīma culture and environment like?**

Markets, International and Payments Operations is about working together to ensure customer payments get where they need to be. Challenging one another to drive improvements for customers, colleagues, and the bank. And having fun while we do it.

Continuous improvement, payments technology upgrades and industry compliance.

**What is your management style?**

Relaxed. I trust my tīma to get their jobs done and help me drive the business forward. I don't have the time or inclination to micromanage but am always available when support is needed.

**What is the most exciting thing about this opportunity?**

**What is the most challenging thing about this opportunity?**

There is a lot to learn about payments operations and technology (in a good way).

Success will be being knowledge about BNZ's payment systems and operational processes. Using that knowledge to influence and drive change in a positive way for customers and colleagues.

**What specific Tech skills are required to be successful?**
- Advanced proficiency in Microsoft Office (Excel especially, Access ideally)
- Quick to pick up new systems
- Proven tech trouble shooter
- SQL queries

**What is your favourite thing about working for BNZ?**

My colleagues (Six weeks annual leave isn't bad either)

**What attributes will this person display in order to be successful in this role?**

A motivated, curious individual with an analytical mind keen to join a crucial part of Operational Excellence and help drive great outcomes for customer and colleagues.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

**_ Applications close Friday 24 February at 1155pm._

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