Service Manager

2 weeks ago


Wellington City, New Zealand CablePrice Full time

**About us**

With a proud history of over 65 years, CablePrice offers unsurpassed customer satisfaction for a multitude of industries across construction, quarry, mining, forestry, demolition and transportation.

**The Opportunity**

CablePrice has a rare and exciting new opportunity for an experienced and motivated individual to join the leadership team in the position of Service Manager. This is an exciting opportunity for a personable professional to lead our successfully busy service team in our Wellington branch. This role will be best suited to someone who enjoys providing holistic customer service solutions from an operational standpoint - so everything runs smoothly just like a well-oiled machine

Reporting to the Branch Manager, you will enjoy planning work fronts efficiently and effectively to meet and exceed business objectives with a genuine aptitude to identify and implement growth and development strategies for continuous service improvement.

**The ideal person for this role will have**:

- A Safety Commitment - Proactive awareness and total assurance of our number one priority; always exercising a high degree of care for yourself and your team members
- Previous leadership of the Service Department - Demonstrated management experience
- Current and relevant Industry Knowledge having developed understanding and mechanical aptitude for heavy diesel vehicles and earthmoving machinery
- Proven financial acumen with a work history of evaluating labour costs and project expenditure in order to always identifying new growth opportunities for the Sales & Aftersales departments
- Creative problem-solving skills with an innovative ability to navigate complex issues
- Service data analysis experience to improve productivity and efficiency wherever possible
- Commitment to delivering quality service and ensure customer satisfaction
- A personable and professional Communication style
- _above all else, _your personality and charismatic character will be what sets you
- Ability building and maintaining customer relations that provide a strong service focus

**In return, we are offering**:

- An attractive and competitive remuneration package
- A supportive management team which values your input in finding new and innovative ways of achieving success
- Continuous training and upskilling with real career development opportunities
- Health insurance with Southern Cross
- Boost employee retail discount card
- A permanent full-time opportunity and long-term job security

This is a role that will allow the successful applicant to really make their mark in our Wellington Branch. It is an excellent opportunity to work for a reputable company that is committed to providing the successful applicant with interesting and varied work in a supportive team environment.

Our people are the key to making Cable Price a successful company. We encourage an innovative, fun work environment and a positive culture. Our people are engaged, motivated and we work hard to keep it that way. We invest in our employees with ongoing coaching, training and career development as well as succession planning and promotion from within. So, what are you waiting for? We are shifting up a gear and driving towards a strong future as a total solutions provider.

**APPLY NOW and be Powered to Succeed**
- CablePrice (NZ) Ltd has an overall objective of promoting our company as a fully inclusive and diverse workplace irrespective of a person’s age, gender, ethnicity, culture, disability, or personal beliefs. We aim to employ the best person for the role and if that person needs additional support, we look at ways to accommodate that employee in the workplace. We look to promote internally and provide the right environment to grow our people to be successful with the view of being an equal employment opportunity employer._

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