Operational Support

6 months ago


Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

Hours - 1.0 FTE (40 hours a week)
- Status - 6 months Fixed term
- Location - Christchurch

**Mō mātou | About Us**

Are you a dynamic individual who thrives on contributing to meaningful projects? Do you possess a strong analytical mind and the ability to transform data into valuable insights? If so, we have a fantastic opportunity for you

At Te Whatu Ora we are committed to enhancing healthcare services and improving the lives of our community. We are seeking dedicated support to join our team and play a pivotal role in supporting the successful delivery of our Planned Care projects.

**Ko wai koe | About You**

As Operational support - Planned Care, you will collaborate closely with the Perioperative Manager, project team members, and stakeholders to drive the success of our Planned Care initiatives. You will be responsible for assisting in the design and development of reporting and analytics solutions for planned care, enabling data-driven decision-making and providing valuable insights to the organization. Your role will involve qualitative and quantitative data analysis, creating user-friendly dashboards, and contributing to the improvement of production planning processes.

**Ngā pūkenga me ngā wheako | Skills and experience**

**Key Responsibilities**:

- Gain a deep understanding of current information capture processes and sources, identifying opportunities for reporting improvements.
- Collaborate with the organization's Business Intelligence team to develop automated dynamic data visualization solutions using production flow data.
- Assist in generating reports and presentations.
- Maintain project records and project document collation for accessibility and future audits.
- Contribute to the development of effective production planning performance measures and monitoring processes.
- Foster relationships with key users of production planning information and prepare data analytics reports.
- Source, collate, and analyze qualitative and quantitative data, presenting insights using analytical reporting tools.
- Support stakeholders within the planned care environment with data collection and communication.
- Collaborate with Māori and disability partners, mana whenua, and community organizations to represent information in culturally responsive ways.
- Perform other duties within the scope of the role as agreed upon with your manager.

**Essential**:

- Relevant tertiary or technical qualification (e.g., Commerce, Information Systems, Statistics, business administration, or working towards).
- Experience using data analytics tools for data extraction and analysis.
- Proficiency in Microsoft Office suite, especially Excel, for data aggregation, analysis, and presentation.
- Strong numerical aptitude.
- Ability to analyze, interpret, and isolate data.
- Proficient in writing and collating documents, including basic reports.
- Able to support individuals in a fast-paced, high-pressure environment.
- Excellent written, verbal, and relationship management skills.

**Desired**:

- Understanding of the New Zealand Health sector.
- Competency in using a Data Warehouse for reporting and analysis.
- Proficiency in SSRS, Microsoft SQL Server, Power BI.
- Ability to impartially analyze variable quality data and provide recommendations with organizational considerations.

This is an exciting opportunity to make a tangible impact on the delivery of Planned Care services. If you are a motivated and proactive individual with a passion for data-driven decision-making and service enhancement, we encourage you to apply.


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