Customer Service Advisor
2 weeks ago
**12 month fixed-term maternity leave cover**:
- **Join a team at the top of their industry in a customer-facing role**:
- **Great salary, awesome East-Tamaki location**
**The role**
It’s simple, you’re a customer service superstar, you know how to look after a customer when they have needs, enquiries or something maybe just isn’t quite right This role will see you solving queries, answering questions, processing orders, assisting with the administrative part of the sale (not making a sale), but most importantly, delighting our customers each and every-time
**About you**
You’ll join the team with solid experience, enough to be able to work with customers in a mature and respectable manner. We foresee too, that you could come from a sales support / admin or Customer Service background, so long as you can demonstrate your customer first, approach
You can work to tight deadlines, under pressure and remain calm, when things may become challenging or busy. You thrive on getting the job done right, first time
You will also be able to showcase your:
- Technology skills, you’re a fast learner where you pick up systems easily including MS Office, SAP or similar
- Customer first approach, and;
- Passion for solving problems
**What we can offer**
A varied, challenging and rewarding role, a great benefits package including a very generous above market salary, bonus programme and health insurance, coupled with a great location and plenty of off-street parking
**Who are STIHL?**
With a huge passion for our customers and staff, we are the market leader in our industry, and are well known for our range of premium products, and on-site servicing. It will come as no surprise then, that turnover in the team rarely happens, which means we’ve got a great bunch of people for you to get to know
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