Fraud Analytics Specialist
4 months ago
**Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste**
At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future.
ASB's Fraud Ops team prevent and manage the impact of fraud on our customers, with a strategy underpinned by advanced technology including the use of machine learning and AI.
We are looking for two new Fraud Analytics Specialists to join our team on a permanent basis.
**Te Tūranga | The role**:
As we move ahead with our technology strategy, you will have a pivotal role ensuring we make the most of the exciting new tools available to us. This is an opportunity to combine traditional analytical methods with machine learning techniques, all in the name of protecting our customers.
This is a complex and fascinating world, where you will work with a passionate team trying to stay ahead of the fraudsters, and also manage multiple stakeholder relationships. You'll work with a continuous improvement mindset, monitor performance, and recommend changes to Fraud rulesets, balancing fraud alert volumes with customer experience and risk appetite.
Your key responsibilities will include:
- Undertake all analytics and reporting required for the development and optimisation of fraud monitoring portfolio
- Take accountability and ownership of any fraud portfolios assigned to you, ensuring progress is made and priorities are well managed
- Ensure systems and processes relating to fraud monitoring are well documented and maintained
- Ensure portfolio of fraud monitoring complies to Group Frameworks, policies, and any regulatory requirements
- Consistently benchmark fraud monitoring against local and international industry data.
**Ngā mea kia whai angitū ahau? | What do I need to be successful?**
- 1-2 years with hands-on data analytics (framing and solving problems, presenting results, recommending actions)
- Relevant experience with Fraud is ideal
- Excellent interpersonal and relationship management skills and confidence to communicate effectively at all levels of the organisation
- Ability to work independently, creating and running scripts to monitor fraud activity across a number of datasets
- Ability to identify trends, use knowledge of topical or world events to be able to forecast / predict upcoming Fraud events
- Strong communication skills and ability to summarise complex data and analysis in a concise manner
- Tertiary qualification in Financial or Statistical Analysis preferred with a sound background in data/analytics.
The Fraud Analytics team supports customers all day and every day, which means there is the expectation that you love data and will be on-call after hours periodically with your colleagues.
**Te mahi ki ASB | Working for ASB**
ASB is grounded in our values (caring, integrity, passion, courage and united). They guide our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.
We offer a flexible and supportive work environment as well as an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.
**Me pēhea te tono | How to apply?**
- If this role sounds like it might be the one for you then please click "apply"we'd love to hear from you_
**Job details**:
- Reference #- ED157666- Posted on- 13 Aug 2024- Location(s)- Auckland, North Wharf- Expertise- Analytics, Data, Fraud Risk, IT (Other)- Work type(s)- Full Time Application closes on 26 Aug 2024 23:00
-
Senior Manager
1 month ago
Auckland, New Zealand Asb Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.As a member of ASB's Fraud Operations team, you will help protect ASB and its...
-
Senior Manager
1 month ago
Auckland, New Zealand Asb Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.As a member of ASB's Fraud Operations team, you will help protect ASB and its...
-
Senior Manager
1 month ago
Auckland, New Zealand ASB Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. As a member of ASB's Fraud Operations team, you will help protect ASB and...
-
Senior Manager
3 weeks ago
Auckland, New Zealand ASB Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. As a member of ASB's Fraud Operations team, you will help protect ASB and...
-
Senior Fraud Analyst
2 days ago
Auckland City, New Zealand Latitude Financial Services Full time**Let’s talk about the role** Reporting to the Fraud Manager you will be responsible for fraud prevention and detection whilst focusing on reducing the impact of fraud for Latitude Financial and its customers through analytical techniques. As an expert in Fraud Analytics some of things you’ll do: - Drive and facilitate the continued optimization of...
-
Senior Manager
1 month ago
Auckland, New Zealand ASB Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. As a member of ASB's Fraud Operations team, you will help protect ASB and...
-
Fraud Data Scientist
4 months ago
Auckland City, New Zealand ASB Group Full time**Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!** At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We are seeking an experienced and passionate Fraud Data Scientist to join our...
-
Fraud Analyst
6 months ago
Auckland City, New Zealand TOWER Insurance Full time**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...
-
Fraud Partner
5 days ago
Auckland City, New Zealand Computer Concepts Full time**General information**: - Location - Auckland - Expertise - Finance, Governance & Security, Legal & Regulartory - Job Level - Graduate - Employment Type - Permanent full-time - Close Date - 31-Jan-2025 - Ref # - 59045 **Description & Requirements**: **Spark NZ** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose...
-
Fraud Scam Prevention Senior Analyst
2 months ago
Wellington City, New Zealand ANZ Banking Group Full time**Req ID**: 79596 **Department**: NZ Personal Banking Customer Service Operations **Division**: New Zealand **Location**: Wellington Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and...
-
Analyst, Fraud
2 months ago
Wellington City, New Zealand Rabobank Full timeRabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our purpose is clear: we enable our clients to feed the world sustainably. Our commitment to our employees and customers is at the...
-
Manager - External Fraud
4 months ago
Wellington City, New Zealand Kiwibank Full timeDrive operational performance for Kiwibank’s Customer Protection team. - Excellent benefits such as our market leading Parenthood Package which includes Kiwisaver contributions for up to 52 weeks. - Based in Auckland, Hastings, or Wellington with hybrid work options. **This is us. Where you matter.** Making a difference for all Kiwi starts with making a...
-
Fraud Investigator
4 months ago
Auckland City, New Zealand Visa Full time**Company Description** At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...
-
Senior Process Improvement Manager
2 days ago
Auckland, New Zealand Tribe Recruitment Full timeSenior Process Improvement Manager - Fraud FocusAbout the Company:Our client is at the forefront of technology and is known as an industry leader within their sector.They have a massive focus on customer engagement and ensuring they are providing customers with the best possible experience.About the Role:Are you a strategic thinker with a passion for...
-
3x Fraud Investigator/examiners
7 months ago
Wellington City, New Zealand Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Fraud Investigator
7 months ago
Wellington City, New Zealand Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Financial Crime Analytics Lead
1 month ago
Auckland City, New Zealand ASB Group Full time**Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!** People are at the heart of what we do at ASB, and we are consistently recognised as one of NZ's top employers of choice with a highly engaged and talented workforce. Our ambition for our ASB People is to have 'a place where our people thrive and grow to...
-
Financial Crime Analytics Lead
1 month ago
Auckland, New Zealand Asb Bank Full timePeople are at the heart of what we do at ASB, and we are consistently recognised as one of NZ's top employers of choice with a highly engaged and talented workforce. Our ambition for our ASB People is to have 'a place where our people thrive and grow to progress.'ASB's Financial Crime Analytics team has a wide remit across Financial Crime, with a particular...
-
Senior Analytics and Insights Specialist
4 months ago
Auckland City, New Zealand Kiwibank Full timeAuckland Based opportunity - Banking benefits, health insurance, flexible working options and more - Join our growing Kiwibank Strategic Analytics & Insights Practice! Are you ready to lead and deliver end-to-end strategic analytical and insights outcomes? **This is us. Where you matter.** Making a difference for all Kiwi starts with making a difference...
-
Catalog Analyst
4 months ago
Auckland City, New Zealand Parrot Analytics Full time**We love content. We believe in the magic of content, and its impact on people's lives.** We are a big data and data science company that empowers media companies, brands and agencies to understand global audience demand for television content. Wielding the world’s largest audience behaviour data sets, the company has developed the world’s only global...