Specialist - Member Engagement Specialist

3 weeks ago

Auckland City, New Zealand Chartered Accountants ANZ Full time

We encourage Passion to Grow and improve
- Opportunity to support member engagement initiatives and activities
- Values led organisation, positive working environment
- Flexible working

Come and join a vibrant, collaborative, and supportive team who strive to make the difference by supporting and engaging CA ANZ Auckland and Northland members through a variety of engagement initiatives.

ABOUT THE ROLE
We have a great opportunity for a competent and experienced Community and Events Specialist who will take accountability for delivering events and engagement opportunities in Auckland and Northland that support our strategic objectives to provide a world class experience for our members and promote the CA brand. This varied role will see you undertake building and managing relationships with our members, managing enquiries, providing support and delivery of events and activities in Auckland and Northland. Your customer experience expertise, event delivery knowledge and relationship management experience will be key to engage and deliver value to our membership.

This is a permanent, full-time role with an amazing team. Our team based in Auckland forms part of an incredibly collaborative culture offering opportunities for involvement in projects and innovative initiatives, in addition:
**Key Responsibilities will include**:

- Managing and maintaining relationships with key internal and external stakeholders
- Leading and managing local social media activation
- Coordinate member community groups and committees
- Member enquiries, interactions, and engagement
- Utilising our CRM (Salesforce) for case management, reporting, and monitoring
- Assisting the Regional Manager in the management and co-ordination of local resources
- Member Engagement event/activity working with the Auckland, Account Manager to design, deliver and support relevant activities which includes in person, virtual and hybrid events,
- Creating marketing materials and campaigns related to regional events

ABOUT YOU
You have a flexible innovative mindset, and a self-starter who can embrace change. You pride yourself on delivering results through client/member engagement activities/events. You are a self-motivated, driven high performer with a ‘can-do’ attitude with strong communication skills. To be considered for this you will be able to demonstrate:

- Prior experience in a similar role, preferably within corporate, hospitality or membership environment
- Experience in organising events, including planning, logistics, sponsorship, stakeholder engagement, vendor management and communications
- Relationship management with both internal and external stakeholders
- Impeccable problem solving, organisation and time management skills
- Ability to work both independently and in a collaborative team environment
- Goal-oriented, self-motivated, and able to juggle time-sensitive priorities
- Ability to be agile and adaptable in a transformational environment

ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 135,000 financial professionals, supporting them to make a difference in the businesses, organisations, and communities in which they work and live.

Being a difference maker is the difference between good and excellent. Between hoping we can do something and having the substance to know we can.

We are shaping and advancing the profession of accounting through high ethical and professional standards, advocating for the public good, and delivering first-class education resources and tools. We seek innovative ways to deliver new and better services to meet the ever-changing needs of our members. By supporting our members, we help make a difference.

WHAT’S IN IT FOR YOU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. You will have the opportunity to work closely with a high-performing team in the Auckland region, but also collaborate closely with our wider national and Trans-Tasman teams and have the opportunity to participate in projects and working groups as part of the many development opportunities available.

HOW TO APPLY

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