Outpatient Administrator
3 days ago
Nau mai, haere mai ki Te Whatu Ora ' Capital, Coast & Hutt Valley District
**Location**: Wellington Regional Hospital
**Service**: Patient Administration Services
**Contract**: Permanent Full Time
**Salary**: Starting $49,100 + $2,500 pay equity
Kōrero mō te tūranga ' About the role
We are seeking an Administrator to join our Outpatients Team which supports a patient's journey from referral, to a District treatment provider, right through to discharge. This role is based in the Wellington Regional Hospital on a rotating roster Monday ' Friday, 40 hours per week
You will be responsible for providing quality, customer focused reception services to our patients attending clinics or making phone enquiries. You will schedule patient interactions and bookings, interact with our clinical teams to provide the very best patient journey.
Additionally, you will be responsible for the smooth running of our clinics, and ensuring that booking protocols are followed to keep waiting times to a minimum, recording and confirming patient information in our Patient Management System and following up with patients who have missed appointments.
Mō tō mātou rōpū ' About our team
Our team is one of diversity, fun, multi-cultural and hard working. We pride ourselves on the focus of the Patient Journey where two days are never the same. We are multi skilled which makes the diversity of our team unique.
The Outpatient Reception and Community teams provide high quality, efficient and effective administration support to our clinical teams within CCDHB which enables them to focus on patient care
Moū ' About you
- Previous experience in a customer service role, particular in a high volume area.
- Good Microsoft Office Suite computer skills particularly excel
- Self-motivated and self-aware
- Knowledge of the Privacy Act and other legislation protecting confidentialityE pā ana ki a tatou ' About us
Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
**To find out more about us click on the following links**:
Capital
and Coast
Hutt
Valley
Mental
Health, Addiction and Intellectual Disability Service
Me pēhea te tuku tono - How to apply
Ma tini, ma mano, ka rapa te whai
By joining together we will succeed
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