Product Specialist

3 weeks ago


Auckland City, New Zealand NZ Safety Blackwoods Full time

**Product Specialist**

We are growing and we are looking for **Full Time Customer Care Product Specialist** to join our team based in **Wiri, Manukau.**

Hours of work are **Full Time** (Monday to Friday 8:00 AM to 5:00 PM).

We are one of Auckland's most dynamic, interesting contact centres, where no two days are the same Our Customer Care team is a pivotal part of the business; we are the centre point between our on-road sales team, our distribution centers and our customers, ensuring that the right product gets to the right customer, on time.

We provide great opportunities to advance your career with over 50% of our vacancies filled internally, we’re keen to talk about where your career is headed and how you can grow with us.

**The Role?**
- Building and maintaining advanced knowledge of products to serve customer needs
- Trouble-shoot, educate, consult and guide our customers and team
- Be an absolute knowledge guru on all NZ Safety Blackwoods products & services (full training will be provided on this)
- Deliver seamless, outstanding and premium customer service/experience
- Excellent verbal and written communication skills
- Build rapport, collaborate with other teams, and - most importantly - **have fun**

**About Us**:
At **NZ Safety Blackwoods**, part of the Wesfarmers group, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.

**Benefits**:

- Flexibility to WFH and office and able to be located outside of Auckland
- A competitive remuneration package
- Structured training and development programmes
- Great staff discounts on all our products
- Free parking
- A fun, supportive and down-to-earth working environment

**_NZ Safety Blackwoods _**_promotes and adheres to the principles and practices of diversity. We are also very proud to be supporting and partnering with _**_KidsCan._**

LI-MP1


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