Lead Administrator Client Services
2 days ago
Lead Administrator Client Services (Wellington)
- 2200459
**SHARED SERVICES**
**UNIVERSITY OF OTAGO, WELLINGTON**
**_About our team/ Mō te tīma_**
We are proud to be a part of New Zealand’s oldest and most established medical school who has provided New Zealand with a highly qualified health professional workforce since 1875.
Our University of Otago capital city campus offers undergraduate and postgraduate medicine teaching, New Zealand’s only radiation therapy teaching programme and is the host for a wide variety of world leading health-based research.
The Division of Shared Services is made up of a team of highly skilled professional staff responsible for delivering an unparalleled student and staff experience; this is achieved through the delivery of high quality and effective administration support to all of the university’s internal and external customers.
**_The role/Te mahi_**
A typical day as a Lead Administrator will see you coordinating administrative support to one or more academic work areas while leading a team of Client Services Administrators.
In this role you will help to guide and develop a supportive work culture focused on providing an excellent customer experience.
You will be working in a team as part of the wider Shared Services Division. Your relationship building skills will be important, ensuring that you become the trusted point of contact for a range of staff and visitors.
Accountabilities include:
- Supervising and managing day-to-day activities of your team including prioritising and allocating workflow.
- Undertaking operational activities and/or projects in a timely and customer-focussed manner.
- Providing a range of support activities, including meeting administration; coordinating and organising internal review processes; gathering information and drafting documents.
- Ensuring accurate, timely and efficient administration activities.
**_Your skills and experience/Kā pūkeka me kā wheako_**
- Proven experience in a busy and/or complex administration environment.
- A passion for delivering an exceptional service to customers.
- Previous supervisory experience or exposure to managing teams.
- An ongoing commitment to positive outcomes for our students, staff, and visitors.
- Strong Microsoft Office skills.
**_Further details/Pūroko_**
This is a full-time (37.5 hours), permanent position.
Working for the University of Otago comes with an array of benefits including flexible working hours, five weeks annual leave, potential for increased employer superannuation entitlements and various discounts and self-development opportunities.
For further information, please contact Phillip Kane via the contact details below.
**_Application/Tono_
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