Program Delivery Manager
6 months ago
Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing
Our purpose is to "**Bring People Together**", coupled with a vision to "**Create a Connected, Frictionless Travel Experience**". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.
**Requirements**:
As a Program Delivery Manager, you will play a pivotal role in ensuring teams' success in delivering a complex program of work, that will involve multiple cross-functional product teams working together. You will have an impact by identifying and removing any roadblocks to ensure the team's ability to deliver a great product to our customers.
**What you will be doing**:
- Lead the planning, execution and delivery of multiple product initiatives simultaneously within the program of work, ensuring adherence to timelines, budget and scope.
- Constantly looking to identify impediments early, actively working to resolve those impediments, and escalating when needed.
- Management and tracking of initiatives and cross-team dependencies.
- Provides proactive visibility and effectively communicates delivery targets, commitments, and progress.
- Encourages a culture of team-driven decision-making and commitment.
**What you will bring**:
- Proven experience in both program and project management, preferably in a SaaS environment.
- Strong leadership, key stakeholder management skills and orchestration capability in a complex technology environment.
- Solid understanding of project management methodologies and tools.
- Solid understanding of the SDLC in a tech product company and how they work together, including product managers, product designers, software engineers, and product marketers.
- Ability to work autonomously and operate in a fast-paced changing environment. You love to navigate ambiguity.
- Strong influencer and great communication skills.
**Benefits**
It's important to us, that our people can bring their whole selves to work. Join our team and we have the following on offer for you
- A competitive base salary and opportunity to take part in our employee incentive share scheme, KiwiSaver global equivalent) and life insurance.
- Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best.
- A focus on both well-being and doing, including:
- Wellbeing & volunteer days, focused meeting free time
- Discounted Southern Cross health insurance (NZ), free flu shots, and access to confidential support, guidance, and counselling services.
- Travel Discount
- Enhanced parental leave including,
- 20 weeks on full pay for the primary caregiver
- Three weeks of paid Partner Leave
- Support for the Primary Caregiver transitioning back to work after leave - work 3 days and paid 5 days for the first month back to work.
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