Customer Service Representative

2 days ago


North Shore City Auckland, New Zealand OneStaff Auckland Ltd Full time

4 days on 2 days off
- Albany location
- $22.75 and time and a half for weekend work

We are currently seeking a self-motivated and reliable person to assist with an interesting and busy role on the North Shore. This Customer Service Representative position is a permanent day shift role on a 4 days on 2 days off roster.

Reporting to the Branch Manager, this important role will primarily be responsible for providing Truck Rental customers with a fantastic experience. You will ensure that the vehicle collection and hand-over process is smooth and efficient, professional and personalised. As the face of the company, you will deliver an exceptional level of customer care at all times. You may also be asked assist with other tasks like moving trucks around the yard, and performing other duties at the request of the Branch Manager.

My client needs someone that is self-motivated, reliable with a high level of communication skills. You will be personable and will provide an exceptional level of customer service at all times. We are seeking a 'make it happen' type of person with a good energy and a strong customer focus.

**The role**:

- Day to day operation on the front counter
- Understand the needs of the customer and provide solutions
- Prepare rental agreements/ invoices/ receipts/ and other paperwork in accordance with established procedures
- Other general tasks as required

**Skills and experience**:

- Minimum of a Class 1 full licence - Class 2 licence is preferred
- Strong customer service skills
- Positive, motivated with a good level of energy
- Great communication skills
- Computer literate
- Good time management skills
- Problem solver
- Physically fit
- The ability to multi-task

**What's in it for you?**
- Attractive hourly rate
- Time and a half for weekend work
- Permanent role 4/2 roster
- Work for a great team in a successful company

WKVDW150621_165869605049996



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