Operations Manager

4 weeks ago


Upper Hutt, New Zealand Service Foods Full time

**Are you passionate about leading teams, optimizing processes, and ensuring exceptional service delivery?**:
**We are seeking an Operations Manager to oversee our operations in Wellington.**:
If you have a strong background in operations management, a knack for problem-solving, and a commitment to excellence, we want to hear from you

**Role**:
Our Operations Manager will lead, oversee and manage all operational aspects of our Wellington facility located in William Durant drive, Upper Hutt. This is a full time permanent role reporting to GM Wellington.

**Responsibilities**:

- Manage day-to-day operations, including warehouse management, inventory control, fleet and logistics.
- Develop and implement strategies to optimize operational efficiency, improve productivity, and reduce costs.
- Oversee the scheduling and allocation of resources to ensure timely and accurate delivery of orders and excellent customer service.
- Lead, coach and mentor a team of line managers, supervisors and frontline staff
- Monitor and control of operational costs, identifying opportunities for improvement, and implementing cost-saving measures.
- Diligent control over expenses related to operations, wage cost, overheads as well as wastage
- Ensure FIFO stock rotation, Manage and limit missing stock, stock returns, and quarantined goods by minimizing errors and credits
- Implement and enforce health and safety and food safety protocols
- Collaborate with other departments, such as sales and procurement, to ensure seamless coordination and communication.
- Analyse performance metrics and KPIs to identify areas for improvement and implement corrective actions.
- Drive continuous improvement initiatives to enhance processes, systems, and overall operational effectiveness.

**Requirements**:

- Bachelor's degree in operations management, warehousing, logistics or a related business qualification.
- At least 5 years of leadership experience in the warehouse and or logistics sector (Foodservices industry experience preferred).
- Strong expertise in operations management, covering planning, reporting, performance monitoring, and evaluation.
- Proven ability to lead and develop high-performing teams with a focus on operational efficiency and health and safety.
- Exceptional verbal and written communication skills, with a knack for positively influencing team dynamics.
- Excellent problem-solving abilities and a strategic mind-set.
- Knowledge of health and safety regulations and best practices.
- Ability to thrive in a fast-paced, dynamic environment.
- Flexibility to work outside regular business hours as needed.

**Why Join Us?**

At Service Foods, we are committed to excellence in everything we do.

As an Operations Manager, you will have the opportunity to make a meaningful impact on our Wellington operations and contribute to our continued success. We offer a competitive salary, ongoing career progression, staff purchase discounts on our products, and a supportive work environment where your contributions are valued and recognized.



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