Team Leader

5 months ago

Napier, New Zealand EC Credit Control Full time

**Process Improvement & Product Delivery Manager**

**Don’t miss out on your opportunity to shape and grow our team.**
- Join us in a fast-paced role leading our Commercial Risk Mitigation team and working with our wide variety of small business clients throughout New Zealand and Australia
- Bring your leadership, direction, and management ability to the Business Protection team
- Enjoy a role with a supportive team environment and great opportunities.

**About us**
Great that you have found us This is an awesome place to work. We are a business support service dedicated to improving the financial wellbeing of our customers. We work for thousands of NZ businesses every day from SMEs at the very core of the New Zealand economy to the largest organisations such as banks and government departments. We seek to help and protect our clients by providing them with bespoke contracts to suit their business requirements.

We live by our values:

- Integrity - Do what is right
- Customer Driven - Help people to resolve problems
- Team - Work together to achieve the best outcome
- Passion - Bring high-energy to everything we do

We work hard but also like to have a bit of fun, with our great team culture (our employee engagement scores rank in the top 5% of companies measured). We have a raft of benefits available to all employees. Our Google score is 4.4 out of 5 stars and our Customer Satisfaction score is 4.1 out of 5 stars.

**About the role**
We are searching for a legal exec with contracts experience to join our Commercial Risk Mitigation team in beautiful Napier. You will be working with a wide variety of clients to prepare a diverse range of contracts for their use such as Terms and Conditions of trade, Contractor Agreements, Privacy Compliance, and Terms of Use.

If you have a really good head for contracts and legislation, and you know how to research and find solutions to ensure the right detail sits across all documentation, then this could be a great role for you.

A strong understanding of contract law will be hugely advantageous here. If you have a systems and process improvement bent and love technology, then you will have a real impact here. We are looking for someone who can guide and support this key team, and to help take this whole side of our business to the next level - the appointment of this role is all part of our next phase of growth and transformation.

This is a 40 hour per week role based in our Napier CBD office, working 8:30am to 5pm, Monday to Friday. Working in Napier CBD is great. There is a nice community feel and we are right amongst cafe's, restaurants, bars, shops, facilities and are close to pathways for your lunchtime walk - we value your wellbeing.

We have a raft of benefits for all our employees including:

- Life Insurance
- Employee share program
- Online will
- Long service leave
- Paid half day off for your birthday
- Paid half day off for your anniversary
- Regular engagement surveys to enable you to have your say
- Employee assistance program
- Employee referral program
- Company bonus program
- Fuel discounts
- Free flu vaccinations

We can cover off on the detail of these and answer any questions when we meet.

**About you**

We require a motivated, energetic person who may have experience in dealing with legal documentation and contracts or a general understanding of commercial documents. You may be a legal executive or have studied some law papers and are in another commercial setting looking to step up into a management role and drive change. You will have a hunger to succeed and thrive in a fast-paced team environment.

Key qualities we look for include:

- Communication Skills - clear and concise verbal and written that others can easily understand.
- Initiative - a bias for taking action making decisions and proactively doing things for both current and future opportunities.
- Adaptability - Responds positively to change. Maintains effectiveness when confronted with new work situations or the uncertainty and ambiguity that comes with change. Is open to new ideas, assignments and approaches.
- Eye for Detail - we will equip you with the tools and templates for jobs you undertake, but you will already be an organised and structured problem solver, with a high level of accuracy and ability to identify the detail.
- Technology - IT savvy. Has the ability to use digital tools to meet customer needs.

We are an equal opportunities employer with a diverse team, and there are long term genuine prospects for the right people in our ever-growing business. We are a large team who work hard but also like to have a bit of fun - our social club and events committee are on hand to help you let off some steam with your work mates.

If you are looking for change and a challenging career with the chance to work with some great people, we would love to hear from you. If you don’t take the first step, you’ll never take the second

Watch the video below to check out what our

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