Director, Managed Services

6 months ago


Blockhouse Bay, New Zealand Algo Full time

**Responsibilities**:

- Manage the business relationship with customer, building strong relationships with senior stakeholders. Managing expectations and feedback
- Virtual Management/Development/Coaching of an off-site team
- Deliver outcomes that exceed the needs of Senior Stakeholders
- Ensure consistent analyst processes and service level across accounts.
- Review/Creation/Improvement/Implementation of processes across all categories of the customer service, ensuring continuous improvement of the service
- Understanding new process requirements and executing process change.
- Holding workshops/coaching sessions with customer
- Virtual training of new Algo resources
- This role may include managing a department for Inventory Management
- This role may include coaching for customer Planning Teams
- This role may include project management of small projects
- This is an on-site role based at the customer office

**Qualifications Needed**:

- 5+ years of relevant experience, Bachelor's Degree in related field
- Senior Stake Holder Management
- Advanced Microsoft Suite Proficiency
- Leadership/Management (Managing a Virtual Team Experience Preferred)
- Coaching and Mentoring (Virtual Experience Preferred)
- Strong Communicator
- Small Project Management
- Process/Continuous Improvement Mindset
- Customer Service
- Composed Under Pressure
- Time/Task Management
- Personable Attitude



  • Hawke's Bay, New Zealand Ruawai College Full time

    We have been selected to establish a Services Academy at Ruawai College. Therefore we are seeking an enthusiastic service director for our Services Academy fixed term for 2025 (establishment year of MOE contract).The role of Services Academy Director is well suited to a person with a background in the army, navy, air force, police, customs, or the Army...


  • Hawke's Bay, New Zealand Ruawai College Full time

    We have been selected to establish a Services Academy at Ruawai College. Therefore we are seeking an enthusiastic service director for our Services Academy fixed term for 2025 (establishment year of MOE contract).The role of Services Academy Director is well suited to a person with a background in the army, navy, air force, police, customs, or the Army...


  • Hawke's Bay, New Zealand Ruawai College Full time

    We have been selected to establish a services academy at Ruawai College. Therefore we are seeking an enthusiastic service director for our services academy fixed-term for 2025 (The project is the establishment year of MOE contract).The role of services academy director is well suited to a person with a background in the army, navy, air force, police,...


  • Mechanics Bay, New Zealand Wavemaker Full time

    **About Wavemaker** Wavemaker is a billion dollar revenue agency that sits at the heart of GroupM and WPP. Our ambition is to be the most distinctive and admired media, content and technology agency in the world. Wavemaker is a global network that operates locally in over 90 countries and 139 offices. We are aligned behind our purchase journey obsession,...

  • Assistant A/V Director

    2 months ago


    Hawke's Bay, New Zealand Midtown Fellowship Full time

    The Assistant A/V Director will assist the A/V Director in working towards elevating and standardizing the audio/visual quality across all Midtown services, gatherings, and broadcasts.The Assistant A/V Director will work closely with A/V Director, and congregational Worship Leaders and XDs to provide support, resources, and training for audio/visual...

  • Head of PR and Media

    4 months ago


    Blockhouse Bay, New Zealand Woolworths Group Limited Full time

    Woolworths New Zealand is New Zealand’s largest private sector employer, with a team of 22,000 Kiwis serving 3 million customers across 191 Woolworths supermarkets and 76 franchise stores every week. As part of Woolworths Group, we are committed to our purpose of creating better experiences together for a better tomorrow and making Kiwis’ lives a little...

  • Operations Director

    4 weeks ago


    Hawke's Bay, New Zealand Universal Business Team Full time

    Are you a passionate leader with a focus of driving operational excellence while fostering a positive company culture? I'm thrilled to announce an exceptional opportunity for a highly skilled Operations Director to join Hygiene Technologies, a New Zealand-based leader in hygiene solutions for the food processing industry. With a focus on effective,...

  • Business Director

    12 hours ago


    Herne Bay, New Zealand Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Case Manager

    6 months ago


    Blockhouse Bay, New Zealand Aspen Medical Full time

    Aspen Medical seeks expressions of interest in Case Manager for an upcoming opportunity for occupational and industrial health services. **Locations**: PNG, Fiji, Indonesia, Vanuatu, Malaysia, Vietnam, Philippines, Kiribati **Responsibilities may include; but not limited to**: - Able to manage complex case management referrals and issues, in consultation...

  • Account Manager

    6 months ago


    Blockhouse Bay, New Zealand OCS Full time

    Great opportunities for development and growth - Competitive remuneration - Join a leading team in the HVAC industry! Are you a skilled and motivated professional looking for an exciting opportunity in the dynamic HVAC industry? Look no further! We are a leading company in the heating, ventilation, and air conditioning sector, and we're on the lookout for a...

  • Kitchen Manager

    6 months ago


    Blockhouse Bay, New Zealand Bupa Full time

    **Where you will make an impact** - Implementation of all menu programmes and planning other catering needs for our residents - Manage the Kitchen team, including staff orientation, training, performance management, employee appraisals - Hygiene and food safety - implement policies, procedures and systems that ensure legislative requirements for safe food...


  • Hawke's Bay, New Zealand This Is An It Support Group Full time

    Mo Tenei Turanga Mahi | About the RoleWe are now seeking a People and Culture Director to lead our People and Culture team at EIT.The appointing salary for this role will be between $145,000.00 and $160,000.00, dependent on skills and experience.The People and Culture Director is based at our Taradale campus in Napier, reporting to the Operations Lead and...


  • Hawke's Bay, New Zealand This Is An It Support Group Full time

    Mo Tenei Turanga Mahi | About the Role We are now seeking a People and Culture Director to lead our People and Culture team at EIT.The appointing salary for this role will be between $145,000.00 and $160,000.00, dependent on skills and experience.The People and Culture Director is based at our Taradale campus in Napier, reporting to the Operations Lead and...


  • Bay of Plenty, New Zealand Toi Ohomai Institute of Technology Full time

    **Mō Tēnei Tūranga Mahi | About the Role** Regional Finance Director Rohe Rua Fixed term, full time Due to internal movements and organsational change an opportunity has arisen for Regional Finance Director Rohe Rua. Working as part of the regional leadership team, the regional finance director will support regional and local leaders to make sound...


  • Hawke's Bay, New Zealand Eit - Te Pukenga Full time

    We are now seeking a People and Culture Director to lead our People and Culture team at EIT.The appointing salary for this role will be between $145,000.00 and $160,000.00, dependent on skills and experience.The People and Culture Director is based at our Taradale campus in Napier, reporting to the Operations Lead and will be responsible for:Providing...

  • Bakery Manager

    6 months ago


    Blockhouse Bay, New Zealand Countdown NZ Full time

    **Do you have the attitude, aptitude and aspiration to be a great Manager?... We’re looking for a **Bakery Manager **to join our **Countdown Lynnmall **team. We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who has a passion for bakery products, and is looking to build their retail...

  • Bakery Manager

    6 months ago


    Blockhouse Bay, New Zealand Countdown NZ Full time

    **Do you have the attitude, aptitude and aspiration to be a great Manager?... We’re looking for a **Bakery Manager **to join our **Countdown Kelston **team. We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who has a passion for bakery products, and is looking to build their retail...


  • Bay of Plenty, New Zealand Sheffield Full time

    Multiple Locations - Northland, Auckland, Waikato, Bay of Plenty, Wellington, Christchurch - Building the future of health-Te hanga i te oranga hauora a meake nei._ Te Whatu Ora is building the future of health in Aotearoa New Zealand. We are dedicated to delivering equitable, safe, and effective hospital and specialist services, ensuring the highest...


  • Mechanics Bay, New Zealand GroupM Full time

    **Background**: ***Groupm NZ is looking to create a specialized investment division within the organization that works seamlessly with the other specialist verticals. The primary responsibility of the unit is to be accountable for every dollar spent by every customer across all media channels from implementational planning and execution through ensuring...


  • Hawke's Bay, New Zealand Cater Plus Services Full time

    Who is Cater Plus? Cater Plus is a company that prides itself on excellent service and works hard to deliver catering solutions that are innovative, dependable, and cost effective. From managing onsite cafés, providing catering for corporate functions, or designing custom menus for staff, residents, patients, or guests, we have the passion and experience...