Business Design and Solutions Architect

3 months ago


Remote, New Zealand World Vision International Full time

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories

Key Responsibilities:
World Vision is one of the world’s largest INGOs, with over 33,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments. The Security, Safety & Resilience (SSR) group combines the people risk and resilience functions of staff care, safety, security, organisational resilience, fleet management and employee relations/staff conduct into a single forward-looking business unit. SSR has a key focus on ensuring that people are at the centre of risk and resilience practice; while also creating agile, innovative and dynamic ‘end to end’ security, safety and resilience solutions across the organisation.

Reporting to the Partnership Leader for SSR, the Business Design and Solutions Architect will be expected to design, build and implement a flexible and agile ‘end to end’ data architecture for Security, Safety and Resilience operations. The role will pay particular attention to capturing, storing, analyzing and reporting on incidents and trends allowing management to ensure that our staff have the knowledge and understanding to operate safely and efficiently across World Visions National Office and Response operations.

Key Responsibilities
- Reimagine SSR data visualisation - moving from static to dynamic_
- Lead engagements with users deeply understanding business processes and requirements
- Facilitate the users’ vision by researching, conceiving, sketching, prototyping and user-testing experiences
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Maintain a deep understanding of all the data within the different SSR domains
- Work with key stakeholders to ensure data to be used is of good quality - consistent, accurate and clean - if not, make recommendations on improving the quality of data being collected
- Where data required does not exist within SSR, make recommendations on a practical approach to collect/source the data.
- Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.
- Ask smart questions, take risks and champion new ideas.
- Create simple user guides and conducting online training for key staff.
- Clear visualization requirements defined
- Clearly visualised and communicated reports for multiple levels of executive leadership across the organisation as required by Partnership Leader.
- Build elegant and dynamic data visualisations for different users
- Stakeholder buy in with clear understanding of roles and responsibilities
- Build capacity of users to understand their business processes and the opportunity for business efficiencies
- Improve overall understanding of utilising data for better project management by all frontline staff and managers
- Lead the Relationship_
- Translate realities into targeted language for multilayered audiences
- Coordinate internal resources for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Manage expectations of all stakeholders especially regarding scope and feasibility
- Develop detailed project plans to track progress
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Create and maintain comprehensive project documentation
- Well managed expectations of stakeholders
- Technical support for dynamic reporting and visualisation_
- Support SSR in utilizing reporting and visualisation solutions
- Ensures correct functioning of SSR dynamic reporting and visualisation solutions.
- Troubleshoot technical problems as they arise.
- On call for troubleshooting and technical support pertaining to reporting issues and/or incomplete user knowledge on system usage.
- Support SSR in utilizing reporting and visualisation solutions
- Ensures correct functioning of SSR dynamic reporting and visualisation solutions. Troubleshoots technical problems as they arise.
- On call for troubleshooting and technical support pertaining to reporting issues and/or incomplete user knowledge on system usage.
- Training and Capacity Building_
- Identify appropriate training methodologies and assist in delivery of such training to SSR staff and external clients on the reporting platforms.
- Develop and maintain


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