Transition Manager
2 days ago
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
The Nuts and Bolts
About the Role
As a Datacom Transition Manager your role is to successfully manage the onboarding of new or existing customers’ contracted services in a seamless manner whilst enhancing our reputation, delivering value, innovating and leading. A Transition Managers role is truly challenging requiring resilience, flexibility and responsiveness.
What you’ll bring
- Programme Management
- Transition Management
- A broad understanding of IT
- Infrastructure services, including - EUC,
- Technical Operations, Networks,
- Security, Application Management
- Strong business acumen and financial management
- A good level of understanding of Service Management including: ITIL process
**Responsibilities**:
- Direct Management of large, complex IT Services Transition and Transformation Projects for strategic customers both large (4000+ seat ) and small (100 - 500 seat)
- Relationship management with the ability to build strong relationships at multiple levels including senior stakeholders in customer organisations and within Datacom
- Management and direction of multi-disciplined process and technical teams of up to 50 staff at a given time, including both Datacom and 3rd party suppliers
- Oversight of the implementation of systems and processes
- Stakeholder management and Governance
- Technology transformation moving customers to ‘as a service’ models, remedial projects for customers and new operating models
- Risk and Issue Management
- Financial management of projects $2M+
Why you want to join us
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