Operational Analyst
3 months ago
Have meaningful impact as an Operational Analyst.
As part of the largest insurance group in Aotearoa|New Zealand and Australia, we’re here for you. Are you ready?
YOUR ROLE
ABOUT YOU
We are looking to use the fantastic internal talent we have here at IAG. We’re after the following skill set so you can succeed in this role.- Service Desk Analyst or Helpdesk background with two years’ experience in delivery, implementation, and operation of operations services.- Knowledge of delivery, implementation, and operation of service desk services.- Ability to build and maintain good working relationships.- Strong communication and presentation skills.- Confidence in liaising with all levels of customers and management.- Strong understanding of business systems.- Excellent written and verbal communication.- Excellent judgement and decision-making capabilities.- Ability to identify and solve problems through analysis and planning.- Proactive and self-starter.- Ability to work effectively in a team environment.- Adaptability and willingness to learn new technologies and skills.
Required:
- This role will entail some afterhours work as the team support apps 24/7.- Minimum two years' experience in the IT industry.- Strong technical background with experience in incident, problem, and change management processes.- Experience working with ticketing systems such as Jira or ServiceNow.- Strong troubleshooting and problem-solving abilities with the ability to identify root cause and implement resolutions.- Ability to work with business stakeholders and understand business needs.- Excellent communication skills, both verbal and written.
Advantageous:
- Knowledge of the insurance business and it's systems- Experience with scripting or automation tools i.e. PowerShell- Familiarity with SQL Database querying
Applications close Monday, 28 October 2024.
ABOUT US
IAG is not only the largest general insurance group in Aotearoa|New Zealand and Australia, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.
You’ll know our brands - AMI, NZI, State Insurance, NRMA Insurance, CGU and WFI to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
IAG you’re not just part of one brand, you’re part of a large purpose-led Trans-Tasman group dedicated to making your world a safer place.
We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.
At IAG you can enjoy:
- Flexibility and support so you can live life to the full.- Carers and parents hub and support.- Work in a team who care about people and community.- Grow through dynamic Trans-Tasman secondments- Keep your skills current and accredited with the IAG Academy portal
-
IT Operations Analyst
2 months ago
Christchurch, New Zealand Transpower Full timeSupport critically important systems that operate the NZ electricity market - Work on projects that enhance the Market system and introduce new technology Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also...
-
It Operations Analyst
2 weeks ago
Christchurch, New Zealand Transpower Full timeIT Operations Analyst / Senior Operations Analyst Support critically important systems that operate the NZ electricity market.Work on projects that enhance the Market system and introduce new technology.Be intellectually challenged and a subject matter expert on the Market system.Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy...
-
It Operations Analyst
1 month ago
Christchurch, New Zealand Transpower Full timeIT Operations Analyst / Senior Operations AnalystSupport critically important systems that operate the NZ electricity market.Work on projects that enhance the Market system and introduce new technology.Be intellectually challenged and a subject matter expert on the Market system.Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy...
-
It Operations Analyst
4 weeks ago
Christchurch, New Zealand Transpower New Zealand Limited (Tpnz) Full timeIT Operations Analyst - Applications SupportSupport critically important systems that operate the NZ electricity marketWork on projects that enhance the Market system and introduce new technologyBe intellectually challenged and a subject matter expert on the Market systemTranspower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing...
-
It Operations Analyst
4 weeks ago
Christchurch, New Zealand Transpower New Zealand Limited (Tpnz) Full timeIT Operations Analyst - Applications SupportSupport critically important systems that operate the NZ electricity marketWork on projects that enhance the Market system and introduce new technologyBe intellectually challenged and a subject matter expert on the Market systemTranspower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing...
-
Security Operation Center Analyst
2 weeks ago
Christchurch, New Zealand Crew Technology Recruitment Full timeSecurity Operation Center (SOC) AnalystLocation: New Zealand (Remote)Contract: 5 MonthsWe are seeking a Level 2-3 SOC Analyst to join our team. At level 3, you will be the key escalation point for security analysts and a SOC expert. You will play a role in strengthening our cybersecurity defenses, leading incident responses, and driving the improvement of...
-
Operational Process
7 months ago
Christchurch, New Zealand Christchurch City Council Full timeWorking for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. Our Citizen & Customer Services unit is looking for an experienced Operational Process & Insights Analyst to join the team. The Operational Process & Insights Analyst supports the delivery of...
-
Financial Crime Operations
1 month ago
Christchurch, New Zealand Asb Bank Full timeWhen you bring your unique skills and fresh perspective to ASB's financial crime team, you're not just taking on a new role with a fantastic benefits and wellbeing package along with opportunities to grow and develop your career - you're helping protect people. From spotting patterns to solving puzzles, every action you take moves us closer to a safer...
-
Commercial Analyst
7 months ago
Christchurch, New Zealand Echelon Group Full timeChristchurch- No close date- Recruiting NowSign In - Commercial Analyst- Use Your Passion for Data Analysis - Further Develop Power BI Reporting - Complete Role Ownership This successful business is well established but currently experiencing a period of growth. As such the opportunity has arisen for an experienced Commercial Analyst to join the finance...
-
Gis Analyst
7 months ago
Christchurch, New Zealand Beca Full time**GIS Analyst - Christchurch** - Are you a passionate and innovative GIS Analyst looking for your next challenge? - Do you want to use cutting edge technologies to solve complex real-world problems for local and international clients? - No two days are the same - work on a huge variety of interesting projects. - Join a passionate team with a great culture...
-
Operational Process and Insights Analyst
4 months ago
Christchurch, New Zealand Christchurch City Council Full time**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. Our...
-
Cybersecurity Analyst
7 months ago
Christchurch, New Zealand Datacom Full time**Position**: Cybersecurity Analyst - L2 **Datacom Location**: All of NZ Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) As a Cybersecurity Analyst (L2), you will be responsible for...
-
Financial Analyst
4 days ago
Christchurch, New Zealand Echelon Group Full timeChristchurch- No close date- Recruiting NowSign In - Financial Analyst- Provide a Business Partnering Service - Develop Your Financial Analysis & Business Intelligence Skills - Newly Created Role Pegasus Health supports many aspects of health and wellbeing in Canterbury. They provide services and support to general practices and community-based health...
-
Supply Chain Analyst
4 months ago
Christchurch, New Zealand Connetics Full time**About Connetics** Based in Christchurch and with depots in Wellington and Cromwell, we’re responsible for constructing and maintaining overhead and underground lines and equipment across these locations. Providing such a critical service is no easy task, and we know that to be the best, our people need to be connected, safe, and involved. **The...
-
Service Desk Analyst
4 months ago
Christchurch, New Zealand Stantec Full timeService Desk Analyst - ( 240003AB ) **Description** **Service Desk Analyst - Full Time** **Christchurch** Full time role: 6.00 am - 2.30 pm Monday - Friday Our Information Technology team in New Zealand is expanding. We are now recruiting for a Tier 1 Service Desk Analysts to fill a permanent full-time role based in our Christchurch office. **The...
-
Senior Performance
3 weeks ago
Christchurch, New Zealand Clarus Full timeBusiness/Systems Analysts (Information & Communication Technology) Full timeAdd expected salary to your profile for insightsAre you looking to take the next step in your career as a Senior Analyst – put your good energy to our work in our awesome Rockgas team and fill your workday with great people and great benefits.As the Senior Performance & Process...
-
Junior Test Analyst
4 months ago
Christchurch, New Zealand Tait - New Zealand Full time**We Go Beyond for A Safer World** **Junior Test Analyst** **The Role - Te Tūranga** The Junior Test Analyst role is an entry-level position focused on assisting the Operations Team in testing solutions for our top Critical Communications clients. **The primary focus of this role is as follows**: - Quickly acquiring proficiency in Tait Systems &...
-
Senior Performance
1 month ago
Christchurch, New Zealand Clarus Full timeAdd expected salary to your profile for insights.Are you looking to take the next step in your career as a Senior Analyst? Put your good energy to our work in our awesome Rockgas team and fill your workday with great people and great benefits.As the Senior Performance & Process Analyst in our new Customer team, you will play a pivotal role in ensuring a...
-
Senior Analyst Developer
2 days ago
Christchurch, New Zealand KMD Brands Full timeKey role in the systems team - Sustainability isn't just a word; it underpins everything we do - Great team culture, generous employee benefits **About Kathmandu Brands...** KMD Brands is a global outdoor, lifestyle and sports company, consisting of three iconic brands: Kathmandu, Rip Curl and Oboz. KMD Brands forms a global outdoor group that creates...
-
Senior Performance
1 month ago
Christchurch, New Zealand Clarus Full timeAdd expected salary to your profile for insights.Are you looking to take the next step in your career as a Senior Analyst? Put your good energy to our work in our awesome Rockgas team and fill your workday with great people and great benefits.As the Senior Performance & Process Analyst in our new Customer team, you will play a pivotal role in ensuring a...