Enterprise Business Rules Specialist
7 hours ago
2 Permanent roles available
- Flexible working arrangement in range of locations
- Generous 9% employer superannuation contribution
**Business Rules Specialist**
Want to improve our customers’ and staff experience and help build trust and confidence in ACC?
Use your analytical skills to support ACC staff to make consistent decisions, streamline our processes, and identify and enable development of automation opportunities.
**About the Role**:
As part of ACC’s Business Process Improvement team, our enterprise business rules team are experts in identifying the business rules that define how ACC can best meet the needs of our customers, and building this capability within ACC.
In this role you’ll be using industry standard analysis techniques to capture business rules and model decisions, with the aim of providing clear and unambiguous guidance for our staff and customers, and supporting future automation opportunities.
You will be working alongside a range of different teams and stakeholders to:
- understand and model how decisions are made
- translate policy into simple clear business rules
- identify the business rules that our processes and systems need to meet
- develop decision support tools
This is a great opportunity to get into a supportive team, build expertise, learn new skills in business rule analysis & facilitation, rule writing and development of interactive decision models.
You might be a business analyst looking to specialise in rules or process improvement, an experienced rules specialist or process analyst or just someone who loves figuring out details and logic needed to make things better for our customers.
**Responsibilities will include**:
- Working with stakeholders to elicit and deliver business rules & decision models
- Coaching and supporting analysts to identify and model decisions and write plain English rules using a structured format
- Developing decision models and tools which can be used by staff and stakeholders to support their decision making and by technical teams to deliver automation.
- Maintaining the quality of our existing rules repository and systems
**What we are looking for from you to be successful in this role**:
- Strong analytical skills - you’ll be someone who loves thinking logically and getting into the detail
- Strong technical aptitude - confident with using new technologies
- Good communication skills with the ability to write clearly
- Ability to work independently
- Familiarity with DMN, BPMN, Rule speak, decision modelling (Q-COE & Q-Chart) would be great but not essential. We will provide full training in these techniques to build your skills
**Working at ACC**:
- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.
- Development opportunities in te reo Māori me ngā tikanga.
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