Manager, Operational Technologies

5 months ago

Auckland City, New Zealand PSC - Power Systems Consultants Full time

**_Win the energy _**_Transition_**

The role will work with our global team of outstanding professionals, consultants and engineers to provide our clients expert, independent advice. We’ve been doing this since 1995 and are just as passionate today as we were when we started. Always putting our clients’ needs first, we’ve helped evaluate and implement new and emerging technologies to help develop the grid of the future and power a more sustainable world.

As an expert with extensive hands-on experience in managing teams of engineers, technicians as well as experience managing a business unit, the OT Manager is responsible for all activities involving the growth and ongoing operations of OT business in NZ with emphasis on electricity generation, transmission and distribution businesses.

**The OT Manager will**:

- Deliver sustainable revenue growth from a diverse group of clients in a way that is consistent with PSC’s strategic principles and corporate objectives
- Develop PSC’s skills, capabilities and service offerings aligned with market requirements through internal development, recruitment and market engagement
- Lead and manage the performance of a team of consultants based across multiple PSC sites
- Support other PSC regions in the development of regional markets and capabilities and
- Ensure that PSC transfers knowledge within the OT team effectively

**Key Accountabilities / Essential Job Outcomes**

At a high level the role is expected to provide strategic and facilitate technical guidance to PSC Group clients, consultants, management and be:

- Billable Consulting services (approximately 40%)
- Business development and sales (approximately 30%)
- People and business management (approximately 30%)

The objectives of this role are to manage and grow the OT Consulting business by leading a team of consultants within the New Zealand business.

**The role covers four main areas of responsibility：**

**_
(1) Business development and sales_**
- Achieve revenue and sales targets for OT Consulting services
- Identify and develop opportunities within PSC’s existing and potential client base
- Prepare methodologies and hours estimates for service proposals
- Develop relationships within existing and prospective PSC client organizations that can benefit from the service offerings
- Support the pursuit of global opportunities that require PSC expertise
- Represent PSC in industry forums, working groups and conference
- Identify and quantify market trends that require capability
- Develop service offerings and relevant marketing materials that reflect the specific and evolving needs of the market; and
- Maintain CRM entries for OT opportunities

**_
(2) Consulting services_**
- Engage with key technical people within client organizations to ensure PSC OT services are meeting client expectations
- Manage client expectations through regular communications and responsiveness
- Independently complete complex consulting projects that fall within the OT consulting service offering
- Act as or nominate technical lead and/or reviewer for consulting engagements within the service offering
- Coordinate and finalize the delivery of complex engineering consulting advice requiring multiple consultants and/or groups from within the PSC Group
- Manage time, scope and budget of assigned jobs and
- Support and enable revenue growth in other PSC regions by providing specialist advice as and when requested

**_ (3) People management_**
- Achieve team utilization targets
- Conduct annual and quarterly performance reviews and updates with direct reports
- Provide ongoing technical and professional guidance to individual team members
- Define recruitment needs for ongoing work load
- Mentor, coach and develop junior engineers/consultants
- Help direct reports resolve employment related questions and concerns and
- Arrange, prepare and, where appropriate, deliver specialist industry training and coaching to consultants in line with individual and company objectives

**_
(4) Business unit management_**
- Contribute to preparation of annual business development and operational team budget for the OT business
- Prepare monthly report of team activities
- Prepare monthly report of BD budget expenditure
- Prepare end-of-year performance report
- Contribute to weekly sales and operations reports
- Contribute to annual APAC and OT&MS business planning exercise and
- Participate and contribute to PSC Group initiatives.

**Your background**
- Bachelor’s degree and suitable experience in utility sector
- Minimum of 15 years of engineering and industry experience
- Prior people management experience including involvement in the evaluating, recruiting and training of team members
- Strong working experience with power industry specific systems
- Performing or creating training programs and mentoring junior level team members

**Attributes and Skills**
- Must be a team player and able to interact closely on a day to day basis

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