Contract Support Analyst L1 X 2

3 months ago


Wellington City, New Zealand Consult Recruitment Full time

Urgent 2 months contract role
- Rate: $45.00 - 55.00 per hour + GST
- Start on the 10th of July
- Urgent 2 months contract role
- Rate: $45.00 - 55.00 per hour + GST
- Start on the 10th of July

Our client is a leading financial services company known for its commitment to providing exceptional customer service and innovative solutions. With a strong presence in the industry, they have built a reputation for excellence and are dedicated to protecting individuals and businesses across Australasia.

**The role**:
As a Service Desk Contractor, you will play a vital role in ensuring smooth operations and providing efficient technical support to internal employees. You will be responsible for resolving IT-related issues promptly and delivering outstanding customer service.

**What do you need to succeed?**
- Proven experience in a similar service desk or technical support role.
- Familiarity with basic networking concepts, including TCP/IP, DNS, and DHCP.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service orientation with the ability to communicate effectively and empathetically.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- ITIL Foundation certification is a plus.

We're looking for 2 people to join the team and will be working through some pretty tight deadlines to get people interviewed and onboarded asap.


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