Product Support Rep Specialist

2 months ago


Christchurch, New Zealand Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position**:
Full-time Product Support Representative
**Type**:
Experienced (relevant combo of work and education)
**Education**:
Bachelor's degree in commerce or business
**Travel**:
5-10%

The world of finance is fast-paced, but at FIS, we're even faster. We empower our teams to learn, grow, and make a positive impact in their careers and communities. Our innovative solutions transform the way the world pays, banks, and invests. If you want personal and professional growth, we want to know: Are you FIS?

**About the role**:
**About the team**:
**What you will be doing**:

- Assisting customers with inquiries and resolving support issues related to address changes, order processing, warranty, billing, and payments.
- Providing in-depth product support and researching client issues.
- Documenting customer information and recurring technical issues to support product quality programs and development.

**What you will need**:

- Preferably, prior experience in banking.
- Strong analytical, organizational, and time management skills.
- Ability to work independently.
- Excellent communication and problem-solving abilities.
- Knowledge of FIS products is a plus.

**Added bonus if you have**:
**What we offer you**:
At FIS, we hire the best. In return, you receive exceptional benefits, including:

- Opportunities to innovate in the fintech industry.
- Tools for personal and professional growth.
- Inclusive and diverse work environment.
- Resources to invest in your community.
- Competitive salary and benefits.

LI-TC2

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information, please see our Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS primarily occurs through direct sourcing. We may occasionally work with recruitment agencies, but please note that we don't accept resumes from agencies that are not on our preferred supplier list. FIS is not responsible for any fees related to resumes submitted to job postings by agencies or any other part of our company.

pridepass
- **Response**: Dear Hiring Manager, I am writing in response to the Product Support Representative position at FIS. I am highly interested in this opportunity and believe that my skills and experiences align well with the responsibilities of the role.
**About the team**: I am excited about being part of a diverse and inclusive team at FIS. I believe that working collaboratively with colleagues from different backgrounds and perspectives can lead to innovative ideas and solutions.
**What I can bring to the role**: - Prior experience in the banking sector has equipped me with knowledge and insights that will be valuable in providing excellent support to clients. - I have strong analytical, organizational, and time management skills, which will allow me to handle multitasking and prioritize effectively. - I am an excellent communicator and have the ability to work independently, ensuring clear and efficient communication with clients and team members. - My knowledge of FIS products, although not extensive, will allow me to quickly adapt and contribute effectively to the team.
**Added bonuses**: I am dedicated to personal and professional growth, and I am excited about the opportunities for innovation in the fintech industry. I am also committed to making a positive impact in the community and appreciate that FIS encourages its employees to invest in community initiatives.



  • Christchurch, New Zealand FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that...


  • Christchurch, New Zealand Airways Full time

    My First Name- My Last Name- - Friend's Mobile No- Friend's First Name- Friend's Last Name- Friend's CVSend Cancel **Product Support Specialist | AIL**: **About Us**: At Airways International Limited (AIL) we are the commercial arm of Airways New Zealand, selling our market leading software products on the global aviation stage. We aim to take our kiwi...


  • Christchurch, New Zealand Sourced Full time

    Ensure stability and performance in food production systems - Support across multiple New Zealand locations, with a base in Nelson - Ensure stability and performance in food production systems. - Support across multiple New Zealand locations, with a base in Nelson. Our client is seeking a dedicated Production Systems Support Specialist for immediate start,...

  • Sales Rep

    3 months ago


    Christchurch, New Zealand GPC Asia Pacific Full time

    **Sales Rep in the Automotive industry & looking for a change?**: - ** Bring your passion & develop your career!**: - ** Utilise your passion for the industry & develop our key trade relationships**: - ** Monday - Friday 8am -5pm + fornightly Saturdays 8am-12pm (42.5 Hours)**: - ** Company car** **About SAS Autoparts** SAS Autoparts Ltd is one the...


  • Christchurch, New Zealand Personnel Placement Specialist Full time

    **Personnel Placement Specialist Management** Nationwide Recruitment Specialist **23 Chestnut Road** **Doveton Vic 3177** (04) 88009613 or (04) 32294133 ABN: 73 679 915 746 **Skilled Meat Workers (Slaughte** **rers/Boners/Slicers)** Regional Victoria Other (Farming, Animals & Conservation) Full time - Permanent **About the role and opportunity** We...


  • Christchurch, New Zealand Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: Due to continued and rapid growth, we are...


  • Christchurch, New Zealand Accommodations Plus International Full time

    The **Airline Support Specialist **will support our airline client, the Air New Zealand Group and will sit on-site at the client’s office location near Christchurch Airport. We are looking for an individual with a high level of integrity and professionalism that is also computer-savvy and works independently and proactively. You are the client airline and...


  • Christchurch, New Zealand Fire Recruitment Full time

    We’re looking for a Sales and Dispatch Support Specialist to work for one of our clients full-time, this position is based near the airport, and will be a temp to permanent position. **Responsibilities**: - Pack wrapping and docking. - Supporting production scheduling. - Reconciling orders. - Generating stocklists. - Operating forklifts. - Loading trucks...


  • Christchurch, New Zealand Healthcare of New Zealand Full time

    Do you have a desire to use your Behaviour Specialist skills to make a difference? - Fancy working within a passionate and high performing team? - Do you thrive on working in the community with a wide variety of people? - Roles based in Nelson! **Who are we| Ko wai matou?** Explore Specialist Services is a highly reputable service operating across New...


  • Christchurch, New Zealand TwoTicks Full time

    **About the opportunity**: This is a great opportunity for a Technical Sales/Support person to join our client who is a leading supplier of print and coding solutions to the FMCG, manufacturing, distribution and processing markets. They are looking for someone with strong Marketing & Sales experience and knowledge who will assist customers with implementing...

  • Production Technician

    4 months ago


    Christchurch, New Zealand Waste Management Full time

    **Company Description** Our Waste Management Technical Services Division is a specialist team of highly qualified staff with purpose-built processing facilities and specialised Dangerous Goods transport. Waste Management Technical Services can process hazardous and liquid wastes safely and with full compliance to government and council laws and by-laws...


  • Christchurch, New Zealand Sika Corporation Full time

    Christchurch based sales territory with one week away each month in Nelson and Marlborough. Competitive salary + car + bonus + benefits. **Exciting Challenges** - Sika is a highly successful, multinational company specialising in construction products and systems including waterproofing, flooring, roofing, sealants, epoxies and grouts. Sika’s products are...

  • Service Specialist

    2 months ago


    Christchurch, New Zealand ABB Full time

    **Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • Christchurch, New Zealand Connetics Full time

    **About Connetics** Connetics is a multi-disciplined, multi-regional electrical design, construction, and maintenance business. We maintain and develop electrical infrastructure assets for energy customers throughout Aotearoa. Connetics has a current turnover of around $100 million, employing approximately 400 people across branches in Wellington, Central...


  • Christchurch, New Zealand Applanix Full time

    **Title**:GNSS Corrections Support Specialist **Location**:New Zealand (Christchurch) or Australia (Perth) Hybrid **Division**:Trimble Advanced Positioning - Do you enjoy helping people and solving technical problems? _ - Do you enjoy interacting with people around the globe in a role with lots of variety? _ Trimble Advanced Positioning is seeking a GNSS...

  • Product Administrator

    3 months ago


    Christchurch, New Zealand NB Consulting Full time

    Recruiting for a Kiwi-owned Door Manufacturer client. Our client is seeking a product administrator to develop a comprehensive understanding of our extensive range of products and to wsupport their continuing growth. Responsibilities include, but not limited to: responsible for generating and configuring customer orders in our ERP system for our...


  • Christchurch City, Canterbury, New Zealand TwoTicks Full time

    **About the opportunity**: This role will suit someone in Sales or Technical Support, who is hands-on, technically minded with a background in Electrical and Electronics. It works with print and coding solutions to the FMCG, manufacturing, distribution and processing markets. The role requires someone with strong Sales and Customer Service experience to...


  • Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Great benefits including paid parental leave, bonus and clothing allowance - Career opportunities in retail & office based roles across KMD Brand **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years...


  • Christchurch, New Zealand Farrow Jamieson Full time

    Iconic New Zealand manufacturing company - Use your PD specialist expertise to grow global markets - Christchurch location, career growth opportunities, excellent package **THE COMPANY** **THE ROLE** The Product Development Lead is a member of the Development team reporting to the Agri Divisional Manager. You will lead a team comprising, Formulation...

  • Production Coordinator

    2 months ago


    Christchurch, New Zealand Ara Institute of Canterbury Full time

    **Christchurch City, Madras Street Campus** **Part Time - Permanent 22 hours** - Work for a Te Tiriti-led and progressive world class tertiary education provider. - Work collaboratively in a well-established team with a strong reputation. **Mō Tēnei Tūranga Mahi - About the Role** As the Production Coordinator, your primary responsibility is to...