Service Manager

4 months ago


Auckland City, New Zealand CablePrice Full time

Work for a well-established, reputable company with global backing, and long-term job security
- Benefit from our supportive and growth orientated culture
- Great career progression opportunities

**About us**

CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Bell Equipment, McCloskey International, HSC Cranes, Montabert, MB Crushers and Isuzu Industrial and Marine Engines. Furthermore, CablePrice is the authorised sales, parts and service dealer for the full range of Mercedes-Benz, Freightliner and Fuso trucks in the South Island, and the authorised sales, parts and service dealer for Isuzu Trucks in Wellington, and as of recently the full range offered IVECO from their light commercial, 4x4, right up to heavy duty on and off hi-way truck range in Palmerston North and Hasting.

**The Opportunity**

If you are looking for your next challenge and you want to work for a company that is a significant player in the Heavy Vehicle and Machinery market, then this job is for you. We are looking for a professional and proactive Service Manager to help manage and ensure the smooth and efficient operation of the workshop booking and client services and take our Auckland Branch to the next level.

The successful applicant will have well-established sales and service experience combined with knowledge of the heavy vehicle and construction machinery industries. You will be required to oversee the day to day booking as well as be able to make sure our clients are happy and we are maintaining a high level of customer service at all times.

**The ideal person will be able to**:

- Manage an efficient and professional service operation
- Build and maintaining customer relations to provide a strong service focus to our valued customers
- Analyze service data, including W.I.P, productivity and efficiency statistics
- Identify and capturing new opportunities for both Sales and Aftersales departments
- Look for continuous improvement in all areas of the operation
- Proven organizational and technical skills to manage and coach a productive and efficient team
- Understand and practices good workflow process
- Effective customer communication capabilities

**In return, we are offering**:

- A competitive remuneration package with includes a company vehicle
- Health insurance with Southern Cross
- A Permanent, Full-time role (40 hours per week) working Monday - Friday
- A supportive team environment
- Boost employee retail discount card
- Ongoing training and development opportunities
- The opportunity to further progress within the company who has a growth oriented culture

This is a role that will allow the successful applicant to really make their mark in our Auckland Branch whilst developing their own skills within the industry. It is an excellent opportunity to work for a reputable company that is committed to providing the successful applicant with interesting and varied work in a supportive team environment.

So, what are you waiting for? We are shifting up a gear and driving towards a strong future as a total solutions provider

**APPLY NOW and be Powered to Succeed**

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