Operations Coordinator

5 months ago


Lower Hutt, New Zealand Alpha Personnel Recruitment Ltd Full time

We are seeking an experienced **Operations Coordinator** that has customer service experience and is wiling to do shift work within a rotating roster.

**About the role**:
This role is fulltime permanent working within a private company. This role requires someone with excellent communication skills - who is able to stay cool, calm and collected in a fast paced environment to help ensure the customer is able to carry out their role smoothly. In this role you will be receiving calls from customers about various issues and concerns so we are requiring someone who is able to stay calm whilst problem solving and offering solutions to the customer. Every situation is different so being able to problem solve and offer solutions in a calm way is vital. We require someone with great technical skills as this role is largely phone based using multiple screens (Training will be provided).
- $30 p/h starting rate
- Rotating shift work (some weekends)
- Hours vary anywhere from 5am to 1am
- Office based (Lower Hutt)
- No work from home
- 40 Hours (Permanent Fulltime)

**What you will Bring**:

- Excellent Communication skills
- Able to work in a time critical environment
- Cool, calm and collected
- Great Technical skills
- Excellent problem solving skills
- Having call centre experience is not required but is beneficial


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