Account Manager

6 months ago

Christchurch, New Zealand Rockgas Limited Full time

**Company Description**
Join the Rockgas team and enjoy a career full of good energy and great rewards.

**He aha koe ka aroha ai ki a Clarus **(Why you'll love Clarus)

At Clarus you’re part of the team of talented specialists helping safely deliver the vital energy New Zealand needs to thrive today and in the future. From starting out in Taranaki our Firstgas, Rockgas, Firstlight Network, Firstlight Renewables, Flexgas and Gas Service NZ operations now span the length and breadth of Aotearoa — so you’re never far away from our good energy. Clarus is investing in opportunities to develop greener alternatives to natural gas and LPG - like partnering with Ecogas to deliver New Zealand’s first renewable biomethane project, and working with other gas distributors to trial hydrogen blending. We care about the communities where we live and work and are guided by principles of inclusiveness, kaitiakitanga and excellence.
**Job Description** He mea whakamiharo koe Account Manager? **(Are you an amazing Account Manager?)

Following our wonderful Account Manager getting an internal promotion, we’re looking we’re looking for someone special to step into her shoes and to help us keep the good energy flowing. As our Account Manager, Retail Residential you’ll be responsible for the performance - sales, revenue, margin, brand growth - of our Rockgas business in the LPG 45kg mass market channel.

Key responsibilities will include:

- contributing to the wider business performance by identifying channel growth and achieving/ exceeding revenue and margin targets for retail mass market channel.
- enhancing business relationships and working collaboratively with existing and potential customers in the retail residential channel to fully understanding their needs and how we can best deliver on them,
- managing all sales aspects of the customer portfolio to maintain existing and/or build new channel relationships e.g. strategy development, leveraging branch and brand marketing relationships to drive customer growth and retention, customer centre management, and reporting and budgets.
- managing the customer experience

**Qualifications** He aha tāu e kawe mai **(What you will bring)

Along with being an awesome team member with a ‘get up and go’ attitude you will have:

- Proven senior account management/ sales experience ideally including retail channel experience.
- A demonstrated track record and energy to drive and deliver and sustainable customer growth
- Strong business/commercial acumen being able to understand, recommend and make decisions based on business data
- A good working understanding of marketing and brand
- Excellent customer experience, B2C sales, negotiation and contract management skills
- Excellent relationship management and influencing skills
- Previous experience working with Call Centres, and/or in the energy sector is desirable as is a tertiary qualification.

**Additional Information** Ngā āhuatanga kei a mātou **(What’s In It For You)

You’ll be valued for who you are, rewarded for what you do and supported to thrive. We’ll fuel your professional development, keep you at the top of your game and help you build the career you want. Our award-winning wellness programme recognises you’re more than the job you do and supports you with initiatives like access to professional wellbeing services for you and your whānau. You’ll get to work in a safe, healthy environment, supported by great people who want to see you succeed.

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