Field Service Technician Hamilton Central, Waikato

4 weeks ago

Hamilton, New Zealand Position Partners Full time

**Role Overview**:
Welcome to a new chapter at Aptella, where innovation meets expansion. With our recent acquisition of Synergy Group’s positioning and equipment business in New Zealand, alongside the PaveSmart paving services business in Australia, we’re poised for unparalleled growth and excellence.

Aptella (formerly known as Synergy Positioning) supports customers across the mining, construction and geospatial sectors with leading technology sourced from all over the world. With more than 350 people throughout Australia, Southeast Asia and New Zealand, Aptella is an established, growing business that offers excellent career opportunities with an outstanding company culture.

Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role based at our branch in Hamilton/ Cambridge. The role involves onsite and workshop-based installations equipment, including tiltrotators, quick couplers, accessories, and attachments for excavators and backhoe loaders.

**Key Responsibilities will include**:

- Onsite and workshop-based installations of Steelwrist equipment
- Calibration and Commissioning of systems and attachments.
- Trouble shooting, problem solving, technical support.
- Servicing & maintaining equipment.
- Customer training.

**About you**:

- Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle highly regarded
- Excellent communication and organisational skills.
- Mechanical aptitude and fabrication skills.
- Understanding of Electrical and Hydraulic systems.
- Ability to build and manage customer relationships and expectations.
- Strong attention to detail.
- Goal oriented, outcome focused, performance driven.
- Display a high degree of professionalism and positive attitude.
- Ability to work autonomously.
- Excellent troubleshooting and diagnostics skills.
- Strong practical and technical experience.

**Required**:

- Driver’s Licence (car)

**Desirable**:

- Experience with heavy equipment mechanical repairs/ maintenance.
- Experience with heavy equipment auto electrical repairs/ maintenance.
- Experience with mobile plant hydraulic systems.
- Experience or exposure to installing and maintaining machine control systems.
- A knowledge of Surveying practices, techniques and concepts would also be of benefit.
- Interest in new technology development

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