Platform- Product Manager
2 weeks ago
**Product Manager**
Restaurant Brands is a corporate franchisee and specialises in managing multi-site branded food retail chains. Restaurant Brands is listed on the New Zealand Stock Exchange and currently we have 200 stores across New Zealand for KFC, Pizza Hut, Carl’s Jr. and Taco Bell.
We employ over 3500 staff across NZ and serve over 60,000 customers every day
**Purpose of the role**:
The purpose of this position is to create & document roadmap’s for our digital products and interfaces and manage the operational flow of these products for Restaurant Brands Ltd, in a manner that ensures information systems are relevant and easy for customers and RBL employees to use.
The role spans all information systems for all restaurants (KFC, PH, CJs, TB, etc.) and the corporate functions for the Customer Service Centre in New Zealand.
**Key responsibilities include**:
- Create & Maintain an ongoing and communicated roadmap for our digital assets driven by the vision of the technology and business team
- Manage prioritization of enhancements and projects and it’s communication
- Work within best practice business analysts function & project management function
- Become SME on our digital assets, platforms and it’s process flows
- Ensure IS functionality on projects is delivered to specification and on time, by managing specific IS capital projects and outsourcing PM for others as appropriate
- Co-ordinate, collaborate with, and influence internal & external stakeholders for capital projects to ensure the business priorities and expectations on IS are met
- Recommend and implement methodologies, techniques, practices, check sheets, standard procedures, templates, and tools for IS projects
- Track costs and manage project finances within budget, as well as Change Management Complete project reviews
- Plan pro-actively, recognize problems, and manage resources, issues, & risk registers
- Publish project documents as appropriate (e.g. business case, project brief, approved SOW, capex, functional design, as built, integration map, UAT, user manual, etc.) and communicate regular updates.
**About you**:
- 4-5 years' product management experience.
- Solid experience on an operational level required: running & operating digital products.
- Excellent stakeholder management skills and experience building meaningful, collaborative relationships across all levels of the business.
- Experience advocating for a product or service with customers and stakeholders.
- A calm and resilient disposition, capable of always responding diplomatically to challenging situations and differing personalities.
If this sounds like you, don't hesitate, send your CV, cover letter, and APPLY today
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