Entitlement Payment Officer

4 weeks ago


Auckland City, New Zealand Marsh Full time

In everything we do we operate with trust and respect for the diverse perspectives of our team. Have the opportunity to grow your career, your way

An exciting opportunity has become available for an **Entitlement Payment Officer (EPO) **to join our** Auckland/Napier office.**

**What is in it for you?**
- Professional environment where your career path is supported within our global organisation
- Great team with close knit, energetic and supportive colleagues
- Fully paid Health Insurance, Income protection, Life Insurance and Death and Disability cover
- Diverse work - no two days are the same
- Full-time permanent role

**We will count on you to**:

- Establish and maintain effective working relationships with internal and external clients
- Accurate and timely data entry
- Uploading of hard copy information against the appropriate digital claim record
- Modify and update database systems as required
- Comply with our health and safety practices
- Calculate weekly compensation for injured employees
- General administration duties

**Key Responsibilities**:

- ** Client service - **The implementation and delivery of services that meets contractual requirements
- ** Client relationships - **Ensures client contacts and positive working relationships are maintained
- ** AEP service teams - **Weekly compensation and administration support
- ** Health and Safety** - Foster positive H&S practices
- ** Personal Training** - Complete compulsory modules
- ** Wellnz** - Develop relationships with and promote the interests of other Marsh specialist areas

**What you need to have**:

- Accurate and fast entering of information into databases
- Excellent time management
- Amazing team player, but also able to work alone, if required
- Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity
- Able to use Microsoft Office products to support administration requirements of the role
- Able to manage changing priorities and accept and adapt to changes within those priorities
- Ability to complete administrative tasks quickly and accurately
- A passion for safety
- Motivated to succeed through being results oriented while maintaining client focus and a professional attitude
- Displays organisational sensitivity by perceiving the impact and implications of decisions on the company and when required maintaining confidentiality
- Open to ongoing learning and upskilling of entitlements and legislation

**Are you Ready to Join?**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.



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