Retail Key Account Manager
6 months ago
The Role
Fisher & Paykel appliances is one of New Zealand's best-known appliance distributors, a global company with a strong heritage. Our New Zealand origins, nature of curiosity and passion to develop products designed around people are core elements that make us unique. Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a collaborative approach, we have a culture where ideas are heard, and are united in our leading goal to be the world's most human-centred, #1 luxury home appliances brand.
This opportunity is an influential role that is responsible for the planning and execution of our retail strategy by management of a portfolio of Key Accounts; ensuring plans align to annual sales targets focused on implementing and growing product placement, marketing, and promotional programmes. It is an account management role in a dynamic environment where an agile approach will be fostered to adapt to a constantly changing and competitive market aligned to the needs of our customers.
This is where you come in
You’ll be responsible for ensuring the strategic plan is translated into executable actions that deliver to our shared imperatives, identifying and developing integrated demand generation strategies that drive sales. Deeply understanding the Key Account and environmental influences will keep you current on changes and retail best practice that influence your Key Account’s strategic plans.
This role will ensure highly effective cross-functional collaboration with internal and external stakeholders to deliver on the needs of the Key Accounts, while effectively managing Key Account relationships, creating enthusiasm for both Fisher & Paykel and Haier brands, vision and products, leveraging all growth opportunities.
You’ll have the ability to gauge customer needs providing proactive strategies and support to drive product sales, being a strong advocate for best practice and representation of our brands. You will use our tools to monitor daily sales performance metrics and reporting to maximise sell through and opportunities with strong financial understanding and analytical skills.
So who are you?
You’ll be a proven sales professional with a track record of successfully transforming and growing key retail accounts, understanding the levers required to deliver profitable growth across both ends of the market. You develop and implement effective customer relationship management strategies building a deep understanding of the customer.
Your experience with analytics and evaluating sales data and reports means you have the ability to reach logical conclusions and make sound business focused recommendations and decisions. You demonstrate strategic thinking with a highly commercial mind-set and heightened ability to use insight to enhance the customer experience.
What we offer
We can give you the rare opportunity to move into a large, complex global organisation. This role has diverse and exciting challenges and the chance to continually learn and develop.
Along with a competitive salary, ongoing development, our leading Whanau/Family Leave policy and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover and access to our employee superannuation scheme. And our subsidised staff café & free parking when you are onsite.
All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brandsyear after year.
- Results - Trusted Brands New Zealand
Here at Fisher & Paykel we're passionate about our customers and we care about the details. It's this passion that inspires us towards reaching our goal - to become the most human-centred appliance brand in the world.
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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