Field Services Engineer

6 months ago


Hamilton, New Zealand DDS IT Full time

**Introduction**:
Join Our Team of Exceptional Rockstars as an IT Field Services Engineer in Hamilton

Work with NZ iconic brands
Great Company culture
Permanent full-time role

About DDS IT

Our culture starts and ends with our people.

We are a successful IT Services business with an eye on the future, having grown to 100+ staff across New Zealand. Our culture starts and ends with our people. We are a growing people-centric team who work with Passion, Energy and Heart to deliver incredible customer experiences. We operate with flexibility and have created a friendly, caring and family feel workplace. You bring your best self to work to fulfil your potential and enable our Vision of connecting people and technology to improve the everyday life of New Zealanders.

At DDS IT we are big enough to partner with some of New Zealand’s leading Enterprise companies. But we’re small enough that any one of our clients can pick up the phone and talk to any one of our leadership team. Our size allows easy access to key stakeholders and resources helping remove barriers to create a collaborative environment for share valuable knowledge.

We're growing and truly walk the talk of our values aiming to positively impact individuals both professionally and personally. Our drive for excellence and willingness to go to the ends of the earth for clients has created rapid growth and a loyal customer base.

Our Mission is to become our customers trusted service provider. We believe we will achieve this through increasing the productivity of organisations, through the intelligent use of our products, services, and insights day in and day out.

**Description**:
A bit about your role
Working from our client’s sites in the Hamilton, Waikato region, the Field Services Engineer will be primarily responsible for monitoring and responding to IT related issues as they arise within our client’s IT environment, and for building rapport and relationships within the client’s userbase and key stakeholders.

A core functionality of this position is the ability to troubleshoot, fix and remedy a wide range IT problem. It is all about taking the pain out of working in a technology driven environment by delivering timely, concise, and cohesive solutions which reduces downtime and maximise workplace efficiencies.

You will manage incidents and service requests as a team to ensure service level agreements (SLA’s) are met.

The Field Services Engineer position is a key frontline position which involves professional, in-person delivery of IT support.

**Skills and Experiences**:
**What we are looking for, ideally someone with**:
A Degree or qualification in a Computer Science field
Proven professional IT experience in an operational enterprise within NZ IT environment.
Relevant Microsoft desktop certifications would be beneficial.
Experience collaborating with IT professionals in a corporate NZ environment, including executive management, while demonstrating strong communication and interpersonal skills
The ability to thrive in stressful settings and adapt swiftly to changing environments.
Previous experience working within teams, adhering to established team standards, and contributing to continuous improvement initiatives.

Talk to us now

People are at the heart of DDS IT. Excellent culture with a caring and family feel. Now is a once in a lifetime opportunity to join the DDS IT family.

At DDS IT, we strive for excellent HR and Recruitment and Selection standards. We are proud to be an Equal Opportunities Employer (EOE) and believe that diversity within the workplace is an essential element to our success.



  • Hamilton, New Zealand DDS IT Full time

    **Introduction**: Join Our Team of Exceptional Rockstars of IT Field Services Engineer in Hamilton! - Work with NZ iconic brands - Great Company culture - 6 months contract to start (with possible extensions) - Based in Hamilton (2 days onsite and 3 days travelling to other sites in the region) About DDS IT Our culture starts and ends with our people. We...


  • Hamilton, New Zealand FRENZ Recruitment and Immigration Full time

    **Calling all Transport Refrigeration Engineer / In-field Service Technician for roles in New Zealand!** Are you an experienced Transport Refrigeration Engineer / Service Technician ready to take on a new and exciting challenge? Our client is seeking a skilled individuals to join their growing team across both islands of beautiful New Zealand. If you have...


  • Hamilton, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: Are you a skilled and dedicated Diesel Mechanic? In our Field Service Technician role, you will utilise your expertise to provide top-notch maintenance and repair services for a wide range of Komatsu Earthmoving Equipment, including but not limited too excavators, dozers and quarry as well as utility machines. **Roster**: Monday to...


  • Hamilton, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: Are you a skilled and dedicated Diesel Mechanic? In our **Field Service Technician **role, you will utilise your expertise to provide top-notch maintenance and repair services for Komatsu's full range of Earthmoving Equipment, including but not limited too excavators, dozers and quarry as well as utility machines. This is a great...


  • Hamilton, New Zealand KiwiRail Full time

    Req ID: 10860**We are looking for a committed person to start their Rail Career in this role and become part of our One Winning Team!** - Hamilton location - Ongoing growth - Exciting projects - Full time, permanent (40 hours) If life’s a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly...


  • Hamilton, New Zealand TRT GLOBAL SOLUTIONS PHILIPPINES INC. Full time

    **Position**: Associate Field Engineer **Location**: Hamilton, NI **Requirements**: - Training and Certification would be an advantage. - Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert - IBM Storage - IBM Certified Specialist - Midrange Storage Technical...


  • Hamilton, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. The Nuts and Bolts **About the Role**: This role is challenging, interesting and integral to the service we provide to our clients. As a Field Engineer you will be supporting a variety...


  • Hamilton, New Zealand Te Wānanga o Aotearoa Full time

    **Engineer - Service Operations** - Lead the charge in optimizing service delivery processes, ensuring maximum efficiency and customer satisfaction - Permanent, Full-time (37.5 hours per week) - Free health and life insurance, generous leave provisions plus additional leave based on length of service, free car parking. - A whanau-friendly workplace with the...


  • Hamilton, New Zealand Te Wananga o Aotearoa Full time

    **Engineer - Service Operations** - Lead the charge in optimizing service delivery processes, ensuring maximum efficiency and customer satisfaction - Permanent, Full-time (37.5 hours per week) - Free health and life insurance, generous leave provisions plus additional leave based on length of service, free car parking. - A whanau-friendly workplace with the...


  • Hamilton, New Zealand Brandt Tractor Full time

    **ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?** **About the Company**: As a business we are in an exciting growth phase and due to internal promotion, we are looking **Field Services Operations Manager **to join product support team. **_ About us?_** Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support with...


  • Hamilton, New Zealand Te Wananga o Aotearoa Full time

    **Lead the charge in optimizing service delivery processes, ensuring maximum efficiency and customer satisfaction**: - ** Permanent, Full-time position (37.5 hours per week)**: - **Glenview, Hamilton, New Zealand** **About us** Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution and the world’s largest indigenous...


  • Hamilton, New Zealand AGCO Full time

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is proud to be working towards a solution, come and join us and make your contribution. **Job Summary**: This aftersales position supporting the AGCO Dealer network, such as...


  • Hamilton, New Zealand HarperSmith Full time

    This well established and progressive Geotechnical company are seeking a Geotechnical Technician with a background in Geotechnical investigations. This role will be a mix of fieldwork plus co-ordination of work and field requests for the team This is a key role within the business and you will report to and work alongside the Engineers, Geologists and...


  • Hamilton, New Zealand Ventia Full time

    **About the role** We are now recruiting an Groundwater Field Technician to perform groundwater monitoring activities, download and calibrate monitoring instrumentation, perform surface water monitoring, and water quality sampling. This role is largely fieldwork which includes, hiking, working from boats, 4WDíng and working in remote areas. This role is...


  • Hamilton, New Zealand Brandt Tractor Full time

    **ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?** **About the Company**: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and...


  • Hamilton, New Zealand Goughs Group Full time

    Competitive hourly rate + overtime + lots of other staff benefits - Option to work even time roster OR other flexible work arrangements - Ongoing training and career development Experienced plant & equipment heavy diesel mechanic to repair & service Cat product. **The role**: Based out of our Hamilton branch you will support our customers across the...


  • Hamilton, New Zealand SkyCity Entertainment Group Full time

    **About SkyCity**: SkyCity is the place to come for fun in Hamilton. With our casino at our heart, fabulous Food and Beverage offerings, a Bowling Alley, and large Functions Centre - there's always something happening around here! SkyCity Entertainment Group is New Zealand's largest tourism, leisure and entertainment company. We employ over 4,500 staff...


  • Hamilton, New Zealand Terra CAT Full time

    Competitive hourly rate + overtime + lots of other staff benefits - Option to work even time roster OR other flexible work arrangements - Ongoing training and career development Experienced plant & equipment heavy diesel mechanic to repair & service Cat product. **The role**: Based out of our Hamilton branch you will support our customers across the...


  • Hamilton, New Zealand Transpower Full time

    Analyse Aotearoa's power system security & engage with industry participants - Develop/validate dynamic simulation models of transmission & generation assets - Support development & deployment of power system tools & ancillary services Our core purpose is to empower the energy future for New Zealand - a future that delivers a net-zero carbon economy and a...

  • Process Engineer

    6 months ago


    Hamilton, New Zealand RecruitNet NZ Full time

    Help shape the company's strategy - engaged with world-class clients - Membership in a high-performing team - values based organisation - Comprehensive package on offer - Waikato based **What will you be doing?** You’ll be working on Process design and commissioning, developing technical solutions, predominantly for FMCG and waste water industry...