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Bb Adviser Lending Specialist

4 months ago

Auckland City, New Zealand ANZ Banking Group Full time

**Req ID**: 38672

**Department**: NZ Personal Banking Customer Service Operations

**Division**: New Zealand

**Location**: Auckland
Mō te tūranga - About the role

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small

The Business Banking Adviser Lending Specilist is critical to making this happen and key responsibilities of the role will include the following:
Provide an exceptional relationship-based service experience for customers and Mortgage Advisers, supporting ANZ’s Retail & Business Banking goals of being #1 in Growth and #1 in Service

Deliver competitive product and pricing strategy that will help retain existing customers and attract new business to ANZ

Manage your own workflow and assist your team as required, to meet or exceed individual and team targets, through collaboration and proactively managing conflicting priorities

Leverage existing continuous improvement frameworks (e.g. Kaizen and ATOM) to identify and implement opportunities to improve process and service delivery

**Role Location**: Auckland, Tāmaki-makau-rau

**Role Type**: Permanent, Full-time Opportunity

**Note**: We have multiple vacancies for this role

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:
Strong lending experience and knowledge of credit policy

CAD Accreditation held

Ability to analyse complex information in a logical & systematic manner & exercise good judgement in making decisions under pressure

Customer centric approach, ability to leverage risk appetite to deliver SLA and business growth goals

Good relationship management skills, ability to collaborate with a diverse group of stakeholders and exert a positive influence for change

Ability to work in a team environment as well as independently

He aha te take e uru ai koe ki a mātou? - So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

Te Rā Ōtinga - Job Posting End Date

28/05/2023, 11.59pm,