Senior Adviser, Engagement

1 week ago

Auckland City, New Zealand New Zealand Government Full time

Ko mātou tēnei | Who we are
Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets.
The Commission is going through an exciting period of growth, driven by increases in its functions, duties and powers.
We are looking for a Senior Adviser Lender Engagement and Education to join our Engagement and Operations team in our Credit branch. This is a permanent role based in our Tāmaki Makaurau (Auckland) office.

Mō te tūranga | About the role
The Credit branch's work under the Credit Contracts and Consumer Finance Act protects New Zealanders when they borrow money or buy goods on credit. Our guidance and enforcement actions contribute to making the lending system safe, transparent and fair. It ensures that consumers have the right information to make borrowing decisions, and that lenders are following the rules when setting fees, providing information, and offering products.
Working closely within Engagement and Operations team you will:

- support the development of the Engagement and Operations work programme
- manage projects relating to the work programme, and
- provide intelligence on current and emerging issues in credit markets

He kōrero mōu | About you
We're looking for someone who is passionate about engagement and education, a skilled communicator and a true team player. You will have an understanding of, and commitment to, the principles of Te Tiriti o Waitangi and tikanga Māori and be comfortable in a te ao Māori environment. You'll also have excellent education and engagement skills

**Along with this you'll also**:

- be comfortable presenting to groups
- have well-developed relationship management skills to engage confidently and credibly with internal and external stakeholders
- have a tool box to develop engagement and education strategies to reach many end users
- be flexible, relaxed under pressure and bring a systems thinking approach to problem solving.

Te wāhi mahi | Working here
We're friendly and collaborative and enjoy contributing to our shared vision of making New Zealanders better off. Career growth and development is not only supported and encouraged, it is a part of everyday life here. We also offer a range of benefits to show that we'll value your mahi, including generous leave entitlements, study support, a range of wellness initiatives and competitive remuneration.
We are committed to our people's wellbeing. Any support needed is freely given, providing the opportunity for everyone to thrive. Our flexible working options are key to supporting that goal and our people have the technology they need to make it happen. We even offer a contribution to working from home set up costs. Our environment is inclusive, and our people know they are free to be their authentic selves at work and structure the way they work to suit their lifestyle.

Ka pēhea te tono mai | How to apply

Our recruitment process is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. We are an equal opportunity employer. We value diverse perspectives and the contribution every one of our people makes to our culture. Put simply - you can be yourself here.

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