Cluster Manager

4 weeks ago

Auckland City, New Zealand General Pants Full time

**LED BY NONE** is what we’re all about. Never defined, never boxed in. We exist to help people find their style in a world with no boundaries.

Delving into style, music, and art, our team pioneer the latest trends and conversations. We like to mix things up by bringing together different genres, styles and ideas to our community through our physical and digital channels, across Australia and New Zealand, we’re growing rapidly with no plans to settle.

**About you**

As a Cluster Manager of General Pants Co, you are key in the curation of the store experience - leading the seamless execution and elevation of business strategies across Sales, Operations, VM, Marketing, Product and People.

You skilled in building highly engaged, accountable and effective teams in-store and creating a strong succession channel for all roles. You lead from the front and embody what great looks like as well as have a thorough understanding in how to coach others to do the same.

**About the role**
- ** CUSTOMER FOCUS **Train and develop your store teams to build a great customer experience in store aligned with the GP Values to ensure our customers always have an exceptional omni-channel experience.
- ** COMMERCIAL SALES **Keep on top of sales and KPI results and trends, analyse what has impacted these, then implement actions and strategies to see improvement.
- ** OPERATIONS **Be across store operations across the area and implement standards regarding merchandise, in-store visual merchandising, WHS standards other areas to achieve results to maximise performance
- ** LEADERSHIP, COLLABORATION AND COMMUNICATION **Develop, coach and mentor store leadership teams, build and work closely with P&C team to create succession planning and share business updates.

**Who are you?**
- Minimum 4 years’ experience at store management level, overseeing multiple stores in a similar environment
- You are an excellent communicator and can inspire and influence your team for success.
- You have a strong customer centric mindset. You can always prioritise and elevate the customer experience, as well as train your team to do the same.
- You have comprehensive understanding of Visual merchandising and how this can impact store performance as well as customer experience
- You have an ability to successfully recruit, build and retain high performing teams.
- You’re hungry to actively seek and take on feedback whilst also building a feedback culture in your stores.
- You are proud to go the extra mile & step up when needed.

**Why join us?**

You will be joining Alquemie Group and its house of brands, including SurfStitch, Ginger & Smart, LEGO Certified Stores, National Geographic Apparel and more in the pipeline...

At Alquemie Group, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit.
- YOU Days - extra day/s off that increase with each year of tenure
- Birthday Day off - what better way to celebrate your birthday than an extra day of leave
- Staff Discount - between 20% - 50% across all Alquemie Group brands
- Career Development - work closely with the business to seek new challenges and growth
- If you are looking for your next challenge, have the relevant experience and are excited about this opportunity - we want to hear from you. APPLY NOW. Video

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