Helpdesk Team Leader

**The Role** As the first point of contact, HelpDesk is responsible for managing enquiries relating to maintenance and facilities services across multiple sites throughout New Zealand. Reporting to the Administration and Finance Manager, success in this role is measured by customer satisfaction, maintaining compliance with safety, service obligations and...

As a Lead Helpdesk Analyst, you’ll be part of a team that’s dedicated to creating a fantastic experience across our group of companies. **What you will do**: - Providing First and Second level support to internal and external customers - Maintain excellent customer service for all support queries and adhere to all service management principles -...

Join this successful IT Service Provider based in Porirua Wellington as a Help Desk Technician! **Your new company** The organisation is an IT Consultancy whose work helps provide small to medium enterprises with their IT infrastructure. They work with a range of clients with differing needs and like to provide a real personal touch to the people they work...

**The Company** Think Concepts provides IT support, cloud services, and managed IT services for small to medium-sized businesses. Based in a hip Wellington office on Cuba Street, we're a tight-knit team who are passionate about what we do. You will enjoy a competitive salary, bonus opportunities and the chance to build an impressive portfolio, while taking...

You will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI’s and to ensure full support of our Global KPI’s. - Panel recruitment via online recruitment - Regular compliance check via outgoing weekly Quality Control phone...

**Work for a Culture that values its Employees.** We are looking for Superstars that loves delivering outstanding customer experiences to join our Helpdesk Team. Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional...

**Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model,...

Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model,...

Facilities Helpdesk Coordinator (fixed-term, 12 months) We have a fabulous fixed-term vacancy in our property team due to an internal promotion. The facilities helpdesk takes incoming jobs from site managers and escalates them to the right technicians/teams, as well as problem solving through a new efficient ticketing process. We are seeking a resourceful,...

**The role**: This role will be primarily responsible for work allocation and rostering of the Level 2 Helpdesk Team and resolution of technical issues. You will be the liaison with other HEB departments for escalation calls and be the representative of the IT team in meetings as required. The individual who will thrive in this role will hold a relevant IT...

Great Central Auckland Location - Supportive and friendly team - Full-time, 40 hours per week We are looking for a highly motivated and organised individual to join our team as a National Helpdesk FM Coordinator. **About OCS**: At OCS we strive towards our TRUE values: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) and Whakamana (Empowerment)....

**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that loves...

**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_ If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that...

**Christchurch City, Canterbury**: **Calder Stewart** As a leading property and construction company, Calder Stewart has developed a strong reputation throughout New Zealand as an innovative and successful company. With 65 years of commercial construction behind it, Calder Stewart is growing as New Zealand’s property and build partner of choice. **About...

**The Company** Think Concepts provides IT support, cloud services, and managed IT services for small to medium-sized businesses. Based in a hip Auckland office on East Street, we're a tight-knit team who are passionate about what we do. You will enjoy a competitive salary, bonus opportunities and the chance to build an impressive portfolio, while taking...

**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that...

**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge and a change of career?_** **_ If so, this may be the role for you!_** **HelpDesk Support Consultant** We are looking for Superstars that loves delivering...

We’re on the hunt for 6 new intermediate and senior IT Helpdesk Engineers! - Work flexibly and remotely, but you must live within Aucklands boundaries - Excellent SaaS business, going places **About the role** Your role will be to resolve service desk tickets in a timely manner, able to identify complex and sensitive issues that need to be escalated to...

**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge and a change of career?_** **_If so, this may be the role for you!_** We are looking for Superstars that loves delivering outstanding customer experience to...

**Location**: Auckland, New Zealand **Job Type**: Full time, Contract - ** Support our users as the face of MEGA** - **Work in Auckland at our head office with flexibility** - **Generous salary offering** **About MEGA**: We love what we do each day and aim to push the boundaries of what is possible, to dream big, as we make it happen. We have stamped our...